Customer Success Manager (Mid-Level)

🌱 What you’ll actually do:

Own the Relationship: Manage the full lifecycle of US-based accounts.

Master the Product: Become an expert in our logic to help non-technical finance teams automate their most painful manual processes.

Drive Retention: Proactively identify risks and expansion opportunities.

Collaborate: Work closely with Product and R&D

3+ years as a CSM in B2B SaaS (Fintech/HR-tech is a major advantage).

Experience in the US market

Attention to Detail: You don’t "approximate." You understand that in payroll, every cent counts.

Native-level English