Amazon Marketplace Manager (3+ Years Experience)

Sourcing Location: South Africa and LATAM
Salary: 1200- 3000
Working hours : 8am-5pm / 9am - 6pm PDT (California, USA)
Employment type: Full Time

Overview
We are looking for an experienced Amazon Marketplace Manager to manage and optimise our Amazon presence across multiple marketplaces. This role will be responsible for improving listing performance, managing operational tasks within Amazon Seller Central, ensuring catalog and compliance health, and reporting on channel performance. The ideal candidate has at least 3 years of hands-on Amazon experience managing Amazon accounts, strong analytical skills, and experience collaborating with marketing and design teams to improve listing conversion. This is a remote role working closely with our eCommerce team.

Key Responsibilities

Listing Optimisation
● Optimise Amazon listings to maximise conversion rate and keyword ranking
● Conduct keyword research and competitor analysis
● Update product titles, bullet points, descriptions, and backend search terms
● Manage and improve A+ content
● Ensure listings follow Amazon SEO best practices
● Track organic keyword rankings and identify optimisation opportunities

Catalog & Listing Health Management
● Maintain overall catalog health across all ASINs
● Fix suppressed listings, missing attributes, and catalog errors
● Manage variation structures and parent-child listings
● Resolve listing conflicts, duplicates, and detail page errors
● Handle ASIN merges and splits
● Work with Amazon Seller Support to resolve catalog issues

Amazon Inbound & Inventory Management
● Create and manage FBA inbound shipments
● Coordinate with operations team and 3PL to ensure smooth inventory flow
● Monitor stock levels and sell-through
● Resolve inbound shipment issues with Amazon
● Ensure proper inventory availability for deals and promotions

Amazon Compliance & Account Health
● Ensure all listings comply with Amazon policies and category requirements
● Monitor Account Health dashboard
● Manage compliance requests and product documentation
● Resolve policy violations and performance notifications
● Prevent listing suppression or account suspension

Deals & Promotions
● Plan and execute Amazon deals and promotions
● Manage Lightning Deals, Coupons, Prime Exclusive Discounts
● Coordinate promotions with inventory availability
● Monitor deal performance and optimise future promotions

Reporting & Performance Monitoring
● Prepare weekly and monthly Amazon performance reports
● Track key metrics including:
○ Revenue
○ Conversion rate
○ Sessions
○ TACOS / ACOS
○ Organic keyword rankings
○ Inventory health
● Identify opportunities to improve channel performance

Review & Rating Monitoring
● Monitor product reviews and ratings
● Identify product issues from review feedback
● Flag negative reviews or quality issues internally
● Implement compliant strategies to increase review volume

Creative & Content Management
● Work with designers to update and improve:
○ Product images
○ Infographics
○ A+ content
○ Amazon Brand Store
● Provide clear creative briefs based on Amazon best practices
● Ensure all creative assets meet Amazon image guidelines

Competitor Monitoring
● Track competitor listings, pricing, and positioning
● Identify opportunities to improve listing content and conversion
● Monitor category trends and competitor launches

Product Launch Support
● Assist with new product launches on Amazon
● Ensure listings are fully optimised prior to launch
● Support launch promotions and ranking strategies
● Coordinate launch timelines with marketing and inventory teams

Requirements
Experience
● Minimum 3 years experience managing Amazon accounts
● Experience managing Amazon Seller Central
● Experience managing accounts with $1M+ in Amazon revenue
● Experience managing listings across US, UK, or EU marketplaces preferred

Skills
● Strong understanding of Amazon SEO and listing optimisation
● Experience managing FBA shipments and inventory
● Strong knowledge of Amazon catalog structure and listing troubleshooting
● Familiarity with Amazon compliance and account health
● Ability to analyse performance data and identify optimisation opportunities
● Experience working with design teams to improve listing content

Tools (Preferred)
Experience with some of the following tools is preferred:
● Helium 10
● Jungle Scout
● DataDive
● Amazon Brand Analytics
● Sellerboard
● Excel / Google Sheets

Key Performance Indicators (KPIs)
Success in this role will be measured by:
● Improved conversion rate
● Improved organic keyword rankings
● Increased Amazon revenue
● Improved catalog health
● Accurate inventory management
● Reduced suppressed listings and compliance issues

Nice to Have
● Experience managing Amazon advertising
● Experience with Amazon Brand Registry
● Experience managing international marketplaces
● Experience launching new Amazon products

Working Style
● Detail-oriented and highly organised
● Strong analytical and problem-solving skills
● Comfortable working remotely with distributed teams
● Strong written English communication

Compensation
● Competitive salary depending on experience
● Remote position
● Flexible working hours

Amazon Market Manager - 18508