Sales Support Assistant

Location: Remote (UTC+2 preferred)
Salary: $1,400/month
Hours: 35–40 hours per week
Employment Type: Contractor

About the Role

We’re looking for a detail-oriented Sales Support Assistant to join a growing, fast-paced sales operations team within the IT hardware space. This role plays a critical part in keeping sales processes running smoothly, ensuring timely customer communication, and supporting internal coordination across systems and teams.

If you thrive in an organized, high-responsibility environment and enjoy supporting sales teams behind the scenes, this is a strong opportunity to make a direct impact.

Key Responsibilities

Process purchase orders accurately and efficiently
Manage and respond to customer inquiries within defined response times
Track orders and maintain up-to-date records across systems
Support sales operations with reporting and administrative tasks
Coordinate information flow between internal systems and teams
Assist with general administrative duties to improve team productivity

Requirements

Previous experience in a sales support, sales operations, or administrative role
Experience working with CRM systems (Microsoft Business Central preferred)
Strong written and verbal communication skills
Excellent organizational skills with the ability to multitask
Comfortable working in a fast-paced, detail-driven environment

Nice to Have

Background in IT, technology, or hardware-related industries
Experience with project management tools (e.g., Monday.com)
Interest or exposure to sustainability-focused businesses

Success Metrics

Timely and accurate processing of purchase orders
Fast, professional responses to customer inquiries
High customer satisfaction based on communication and service levels
Efficient coordination across sales operations processes

Hiring Process

Initial screening interview
Technical/skills-based interview
Final interview with senior leadership.

Sales Operations Assistant (LATAM/SA) - 18700