ICAP Executive Search & Selection is one of the premium consultancies and part of ICAP People & Employment Solutions, the largest HR Services Provider in Greece and Cyprus. With more than 50 years of experience, we specialize in assessing and recruiting Senior to Middle-Level Executives across all sectors.
 
ICAP Executive Search on behalf of its client, one of the leading group of companies operating in the Oil & Gas Sector, is seeking for a Head if IT Retail to join their team.

Head of IT Retail (6178/HIR/ESS/GR)

Main Responsibilities:

Ensures the smooth and effective IT service delivery across all retail stores (fuel stations, convenience stores, pharmacies, car wash sites, energy stores) in multiple countries

Designs, plans, implements and monitors IT projects and digital solutions for the retail network, ensuring quality and efficiency

Monitors and manages core retail systems (POS, ERP, payment systems), ensuring their seamless operation

Plans and monitors the IT Retail budget, ensuring optimal allocation of resources

Ensures compliance with fiscal and legal requirements, in cooperation with internal departments and authorities

Evaluates existing business processes and proposes digital improvements to enhance productivity and customer experience

Analyzes and proposes procurement of hardware, software and IT services based on business needs

Manages external vendors and monitors SLAs, ensuring effective service delivery and issue resolution

Stays up to date with digital trends and technologies in the retail sector

Supervises team members, sets objectives and evaluates performance

Requirements:

Bachelor’s degree in Computer Science, Engineering, or any other related field

Master’s degree in a relevant field will be considered an asset

Minimum 3 years of experience in a relevant IT role

Good knowledge of IT systems, infrastructure and technology management

Experience in retail or multi-site environments will be considered an asset

Experience in IT project and vendor management

Excellent command of Greek and English language (both verbal and written)

Strong communication and stakeholder management skills

Leadership and organizational skills

Ability to work efficiently with attention to detail