Job Description

Toast is recruiting on behalf of a fast-growing digital health and wellness company in the meal planning space. Based in West Kelowna, BC, this bootstrapped but scaling startup sits at the intersection of food, family, and technology. With a platform built around nourishing recipes, smart tools, and thoughtful design, the company is developing an intelligent kitchen companion that helps busy families reduce mealtime stress and build lasting confidence in the kitchen. As they enter their next phase of growth, the team is investing heavily in product innovation and retention to drive long-term revenue and impact.

Responsibilities

Translate product ideas into clear, structured briefs for developers, maintain sprint documentation, and ensure initiatives stay on schedule
Monitor product usage, onboarding flows, and feature engagement, and synthesize data from heatmaps, conversion trends, and retention metrics into actionable recommendations
Write product requirement documents and collaborate with external UX/UI consultants and developers
QA test new features before launch and manage bug tracking to ensure features are delivered on time and aligned with brand standards
Identify opportunities to improve onboarding, engagement, and upgrades, and support experimentation around pricing, packaging, and monetization
Serve as the internal expert on the platform and everything it offers
Coordinate communication between the CEO, Operations Manager, UX consultants, and developers

Requirements

1 to 3 years of experience in product, business, analytics, or front-end software development
Strong organizational and project management skills
Comfort interpreting data and performance metrics
Excellent written communication skills
Detail oriented, structured, and proactive with the ability to thrive in a fast-paced environment with evolving priorities
Experience with tools like Figma, GA4, or Mixpanel is a strong asset
Prior experience in a startup setting or a genuine passion for food and cooking is considered an advantage

Benefits

Base salary of $70,000 to $80,000 plus a performance-based bonus tied directly to product and revenue milestones
Your work has a clear and measurable impact on company growth, with bonus targets linked to real product and revenue outcomes
Shape the product direction of a platform used by thousands of families across Canada, helping people solve a daily challenge that affects their health, time, and home life
Significant room for growth as the company scales, with this person positioned as a key voice in product decisions from day one

Product Coordinator