Senior Technical Writer & Illustrator

At TLNT, we believe that recruitment is more than just filling roles — it’s about connecting humans with humans. We’re a people-first organization partnering with top U.S. companies to help them grow by attracting exceptional talent, and we know that the right content can open the right doors.

A global leader in premium kitchen technology is seeking a Senior Technical Writer & Illustrator to develop user-friendly product support documents for the Vitamix line of blenders and related products. This role collaborates and focuses on the end-to-end creation of new documentation and the upkeep of legacy materials, ensuring all content is accurate and brand-aligned.

This is an excellent opportunity to grow your career with a leading US company.

What You'll Do

Serve as a primary point of contact for Engineering and Product Development to gather specifications and safety requirements.
Draft and edit owner’s manuals, quick-start guides, and service instructions using established style guides.
Perform hands-on product testing to verify that written procedures match the physical user experience.
Ensure all materials reflect the Vitamix brand voice and visual identity standards.
Format and prepare content for digital platforms, ensuring compatibility across various devices.
Manage personal deliverables to ensure all documentation is completed and approved in time for product launches.

What You Need

Experience: 4-7 years of related experience in technical writing, illustration, translation, and project management.
Experience with hardline consumer products or durable goods preferred.
Education: Bachelor’s degree in Business, Marketing, or related field
STEM coursework preferred
Background in Project Management, Marketing, Communications, or Illustration is desirable
Technical Skills:
Adobe Creative Suite (InDesign, Acrobat, Photoshop, Illustrator) required.
Experienced in Microsoft Office (Outlook, Excel, Word, PowerPoint).
Microsoft SharePoint, Smartsheet, and Windchill experience preferred.
Other Requirements:
Technical Systems Aptitude – Demonstrates the ability to learn and navigate complex technical systems, including Product Lifecycle Management (PLM) tools, to ensure accurate documentation development and maintenance.
Documentation Quality Compliance – Applies knowledge of ANSI, ISO, and other global standards to ensure all supporting documentation meets required quality, safety, and regulatory guidelines.
Regulatory Awareness – Understands foundational regulatory requirements for owner’s manuals and product instructions, ensuring documentation aligns with legal and industry-specific compliance expectations.
Relationship Building - Ability to establish, maintain, and cultivate positive relationships with individuals, teams, and external stakeholders to foster a collaborative environment
Flexibility - Ability to adjust quickly to changing priorities, new information, and diverse situations, while remaining focused on achieving goals.
Resourcefulness - Leverages available resources and contacts to overcome obstacles and achieve project goals efficiently.
Process Improvement - Demonstrated ability to analyze workflows, identify inefficiencies, and implement process improvements to enhance efficiency and reduce costs.
Organizational Skills - Effectively manages time, prioritizes tasks, meets deadlines, and maintains systems for achieving goals.
Attention to Detail - Consistently maintains high standards of quality and accuracy across different tasks and projects.
Physical Demands:
Ability to sit up to 8 hours per day, with walking and standing required frequently
Visual acuity is required to perform activities such as preparing and analyzing data, viewing a computer terminal, reading documents, reports, and emails
Repetitive hand movements for tasks like typing or assembly

Salary & Perks

Competitive Salary
This is a full-time, long-term position with benefits required by law.
The position is immediately available.
Hybrid in Monterrey, Mexico.
Monday through Friday, during regular business hours - (Monterrey Time Zone).

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