Position: Real Estate Assistant/Transaction Coordinator (PH/SA)
Type of Contract: Independent Contractor
Working Hours: US business hours
Salary Range : $1.400 - $2.000 USD (Depending on experience)

About the company
Our client is a U.S.-based real estate investment firm that focuses on acquiring, improving, and managing residential housing communities—particularly affordable and manufactured home communities.

About the role
Seeking a highly organized, customer-focused Real Estate Assistant/Transaction Coordinator to support the growing Manufactured Housing Community Management Company and Home Dealer. In this role, you will be responsible for managing the full prospect-to-resident pipeline, coordinating financing and transactions, ensuring documentation and compliance, delivering an exceptional customer experience, and contributing to overall sales strategy and execution.

Responsibilities:

Sales & Pipeline Oversight

Manage and oversee the full prospect-to-resident pipeline across CRM systems like HubSpot
Ensure timely progression of leads from inquiry to showing, application, and closing
Identify stalled or at-risk deals and implement re-engagement strategies
Coordinate showings and maintain alignment between prospects and community teams

Financing & Transaction Management

Coordinate with lenders like ParkLane Finance, AutoMHatic, and 21st Mortgage to facilitate deal approvals
Submit applications, track conditions, and ensure all stipulations are cleared prior to closing
Communicate financing outcomes and guide prospects through next steps
Oversee transaction timelines to ensure efficient and on-time closings

Documentation & Compliance Control

Prepare and review purchase agreements, leases, addendums, and disclosures
Ensure all pricing, taxes, and fees are accurately structured and documented
Maintain organized digital records for all transactions and lender requirements
Coordinate notaries and manage post-closing document submission

Customer Experience & Conversion

Serve as the primary contact for prospects throughout the sales and leasing process
Guide customers through applications, approvals, and move-in procedures
Deliver a high-quality, responsive experience to increase conversion and referrals
Solicit and manage online reviews and customer feedback

Marketing & Lead Flow Support

Monitor lead flow and provide feedback on performance
Ensure listings are accurate, updated, and aligned with current availability

Operations & Inventory Coordination

Coordinate with internal team members on home offline timelines and incoming inventory planning
Communicate with builders and reps including Clayton Homes, Champion Homes, and Adventure Homes
Track home readiness status (arrival, set, rehab, show-ready) across communities
Ensure alignment between sales, operations, and inventory availability

Performance Tracking & Accountability

Track key metrics including lead volume, conversions, and homes placed
Assist in preparing monthly KPI reports and performance summaries
Monitor pipeline activity and ensure consistent follow-up standards
Provide visibility into deal status and sales performance trends

Process Improvement & Strategic Support

Identify inefficiencies in sales and operational workflows and recommend improvements
Support pricing strategies and promotional initiatives to drive occupancy
Assist in standardizing processes and improving sales system scalability
Contribute to overall sales strategy and execution

Qualifications:

2+ years of experience in a real estate, sales, or customer service role
Strong organizational and multitasking skills with attention to detail
Excellent communication and interpersonal abilities
Proficient in CRM systems like HubSpot and basic property management software
Familiarity with real estate financing, transactions, and documentation
Ability to work independently and as part of a team
Passion for providing an exceptional customer experience
Willingness to learn and adapt to new processes and technologies

Real Estate Assistant/Transaction Coordinator (PH/SA) - 58656594574