Job Title: Maintenance Coordinator

Working Hours: Monday to Friday 9am to 5 pm (CST)
Salary Range: $5–$8 USD/hour depending on experience

About the Company

A full-service real estate and property management company with a national presence and an outstanding reputation. We operate in more than 50 markets across the United States and manage over 19,000 homes. Our goal is to scale to 250,000 homes by 2030, and we’re building a world-class operations team to help us get there.

Our Property Services division plays a critical role in providing reliable, high-quality maintenance services to our clients and residents. We combine local expertise, strong systems, and data-driven insights to improve service quality, reduce costs, and deliver an exceptional experience nationwide.

The Maintenance Coordinator is the face of maintenance inside of the market. This individual is responsible for all functions of maintenance regarding the following: revenue, profitability, and ensuring the Maintenance Techs/vendors are staying busy with work. With all positions, you must “treat it like you own it!” This person must move with urgency on a daily basis, be decisive and assertive, solve problems using data and factual information, and finally, have a knack for detailed, accurate work. This individual should also be able to clearly communicate to all levels within the organization both internal and external.

A large responsibility for this position will be supporting all Maintenance Techs and communicating with our vendors. Your job is to provide oversight to the Maintenance Techs and to ensure they understand the full scope and the why behind their role. This understanding centers around each tech knowing what their days/weeks look like and full support for them to be successful in staying busy and working on projects.

Competencies & Requirements

Key Responsibilities:

Independent problem solver.
Collaborates with Operations Team.
Strong delegation ability.
Willing to go above and beyond for the organization.
Process internal/external bills.
Tracking and projecting the Market's maintenance revenue/profit.
Are you committed to doing the small things that equal big results that directly impact the maintenance department?

Core Competencies

Excellent communication and interpersonal skills (written and verbal).
Company Core Values
Ability to remain calm and professional under pressure.
Strong organizational skills and attention to detail.
Proficient use of technologies.
Ability to multitask and prioritize work effectively.
Desire to work as part of a team.
Ability to work independently with minimal supervision.
Experience working remotely or as a virtual assistant is a plus.

Minimum Requirements to join our team:

Minimum 256GB of storage and 8GB of RAM; Processor: Core i5 or higher (Preferably laptop).
Fast Internet: minimum download and upload speed of 50 Mbps (live speed tests will be conducted).
1 External Monitor (2 External Monitor preferred)
Webcam
Headset
Quiet workspace

What We Offer

Fully Remote Work: This is a 100% work-from-home position, giving you the flexibility, comfort, and work–life balance that remote work provides
Limitless Learning & Growth: Enjoy continuous development through weekly company-wide development sessions designed to support both your personal and professional growth. Your progression matters, and we invest in it
Culture That Prioritizes People: Connect directly with our CEO and leadership team during weekly company-wide Q&A sessions — a space to ask questions, share ideas, and be recognized.
Innovation at the Core: Participate in weekly team meetings focused on process improvement, collaboration, and solving real challenges. Your ideas drive our evolution, and your voice truly matters.
Feedback-Driven Culture: Experience a supportive, growth-oriented environment with monthly one-on-one meetings designed to provide feedback, encouragement, and clear development paths.
Meaningful Time Off: Enjoy Paid Time Off (PTO) accrual + 8 paid company holidays and 2 floating holidays you can use for the moments that matter most to you — because balance is essential.
Christmas Bonus: We provide an annual Christmas Bonus every December, equivalent up to 80 hours of pay. This amount may be prorated if you have been with us for less than one year.
Incentive Compensation: Our incentive bonus program is designed to reward performance, support goal achievement, and align individual contributions with company's objectives. Bonus structures vary by department and may be updated based on company needs (Specific details will be shared during your onboarding).

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