Customer Service Representative

Company: BMRK Group

Annual Salary Range: $60,000 - $70,000 CAD

Provide exemplary customer service to enhance customer satisfaction.
Handle diverse customer interactions with accuracy and professionalism.
Engage in active listening to understand customer needs and effectively resolve complaints.
Conduct customer data analysis to identify trends and improve service processes.
Utilize phone etiquette for handling incoming and outgoing calls.
Troubleshoot issues promptly while striving for effective resolution.
Collaborate with team members to achieve common goals and create service improvements.
Recognize upselling opportunities to contribute to sales targets.
Perform data entry with attention to detail, ensuring information accuracy.
Work on service process improvement initiatives to enhance quality.

While specific educational qualifications are not outlined, relevant experience in customer service roles is highly beneficial.

BMRK Group offers a competitive compensation package and opportunities for professional growth in a dynamic environment.