Your profile

Bachelor’s degree (HBO) in Industrial Automation, Mechatronics, or a related field
Proven experience in a technical support or service environment, or several years of experience with commissioning on-site installations within industrial automation
Strong background in industrial automation and software systems
Experience in the intralogistics sector is a plus
Willingness to travel approximately 30% when required
Willingness to participate in a 24/7 support environment

Your mission

With your in-depth expertise in controls and industrial software, you act as the technical point of contact for high-end customers dealing with complex malfunctions, performance issues, and service requests. You approach technical challenges with a strong combination of electronics expertise and PC/PLC knowledge, enabling you to effectively analyze and understand both IT and OT environments.

You analyze system behavior using log data, measurements, and diagnostic tools, translating your findings into targeted solutions. During site visits, you perform detailed system analyses, identifying both hardware and software root causes of deviations. You optimize PLC configurations, HMI/SCADA systems, and industrial networks to improve system reliability and performance.

You work in a structured and independent manner on multiple issues in parallel, setting priorities based on impact and urgency. With your analytical mindset and problem-solving skills, you efficiently perform root cause analyses and implement sustainable solutions. You combine technical depth with a strong service-oriented approach, ensuring clear communication with customers, with the ultimate goal of maximizing system availability and customer satisfaction.

What do we offer you?

A salary aligned with your knowledge and experience
Flexible working hours
The opportunity to work in an international environment with engaged colleagues
Pension plan, travel allowance, and the option to participate in a bike plan
Participation in a shared lunch plan
Extra breaks to unwind with a game of table football
Plenty of room for personal growth, initiative, and innovation
25 vacation days, +1 additional public holiday (based on a 40-hour workweek), with the option to purchase extra days
And of course, enjoyable social drinks in our shared living room

International Service engineer

Note For Candidate