Job Title: Senior Property Manager
Location: Festival park, Stoke-on-trent
Basic Salary: £28,500- £39,000
OTE: Up to £47,000
Company Car or Car Allowance: Included
Position Type: Permanent Full-Time

We are looking for an experienced Senior Property Manager to lead a team and deliver excellent service across a large residential property portfolio.

In this Estate Agency role, you will oversee the day-to-day management of properties, support and develop a team of Property Managers, and ensure the department operates efficiently while maintaining high compliance standards. You will play an important role in maintaining strong relationships with landlords and tenants while ensuring properties are managed to the highest standard.

This is a great opportunity for someone with strong property management experience who enjoys leading a team, improving performance, and delivering excellent customer service.

Key Responsibilities

Manage and support a team of Property Managers
Monitor team performance and conduct regular one-to-one meetings
Ensure compliance with current lettings legislation and regulatory standards
Carry out property inspections
Negotiate tenancy renewals and extensions
Coordinate maintenance and repairs with contractors
Manage deposit returns and tenancy end processes
Handle rental arrears and support with eviction processes when required
Build and maintain strong relationships with landlords and tenants
Oversee check-ins, check-outs, and inventory reports

What We’re Looking For

Minimum 3 years’ experience in residential property management
Estate agency experinece would be of value
Strong knowledge of current residential lettings legislation
Experience leading or mentoring a team
Excellent communication and relationship-building skills
Ability to create a positive and collaborative team environment
Strong organisational skills and attention to detail
Commitment to delivering high levels of customer service

Benefits

Company car or car allowance (also available for personal use)
Company smartphone
Industry-leading training and development
Opportunity to gain a nationally recognised qualification (including ARLA)
Career progression opportunities
Employee Assistance Programme (24/7 support)
Eye care support
Up to £500 employee referral bonus
Company pension scheme
30 days annual leave