SAP Support Consultant (S/4HANA)

Location: Colombo, Sri Lanka (Onsite)

Sector: FMCG / Consumer Brands

Employment Type: Full-Time

About Our Client Partner

Our client partner is a leading powerhouse in the Sri Lankan FMCG sector, boasting a rich heritage of home-grown brands that are household names. Known for their innovation and consumer-centric approach, they are currently embarking on a significant digital transformation journey. This transition is aimed at streamlining their supply chain, manufacturing, and financial operations to meet modern market demands. They are looking for dedicated SAP Support Consultants to play a pivotal role in this migration and provide robust post-implementation support.

Responsibilities

Migration Support: Actively participate in the transition from legacy SAP systems to S/4HANA, assisting in data cleansing, mapping, and migration activities.
Incident Management: Provide day-to-day functional and technical support to end-users across various modules (MM, SD, FICO, or PP), ensuring business continuity in an onsite environment.
System Optimization: Identify gaps in the current legacy processes and suggest best-practice improvements within the new S/4HANA framework.
Testing & Quality Assurance: Conduct User Acceptance Testing (UAT), Integration Testing, and Regression Testing during the different phases of the HANA rollout.
End-User Empowerment: Develop comprehensive user manuals and conduct onsite training sessions to help staff transition smoothly from the old interface to the Fiori-based S/4HANA environment.
Stakeholder Collaboration: Work closely with the core project team and external implementation partners to resolve complex bugs and implement system enhancements.
Documentation: Maintain meticulous records of system changes, configuration logic, and support tickets for audit and compliance purposes.

Requirements

Education: Bachelor’s degree in Information Technology, Computer Science, Business Management, or a related discipline.
Experience: Minimum of 3–5 years of experience in SAP support or implementation.
- Hands-on experience with legacy SAP ECC environments is essential.
- Prior exposure to SAP S/4HANA or involvement in a HANA migration project is a significant advantage.
Technical Skills: * Strong understanding of core SAP modules (specifically those relevant to FMCG/Manufacturing).
- Familiarity with SAP Fiori apps and the HANA database architecture.
- Ability to debug and understand basic ABAP logic is preferred.
Soft Skills:
- Excellent problem-solving skills with a "user-first" mentality.
- Strong communication skills in English and Sinhala to interact with diverse internal teams.
- Ability to work under pressure during "Go-Live" phases and meet tight project deadlines.

Our client is an equal opportunity employer and encourages applications from diverse backgrounds. Join a team that is shaping the future of retail and consumer goods in Sri Lanka.