Wholesale Sales Support Specialist

Keep the engine running behind a brand people love to carry.

■ Remote (Mexico) | ■ Full-Time | ■ Wholesale & Retail Accounts | ■ 2–5 years experience

At TLNT, we believe that recruitment is more than just filling roles — it’s about connecting humans with humans. We’re a people-first organization partnering with top U.S. companies to help them grow by attracting exceptional talent, and we know that the right content can open the right doors.

This is an excellent opportunity to grow your career with a leading US-based company — fully remote.

Our client is a premium consumer accessories brand known for beautifully designed, high-quality products that sit at the intersection of technology and craftsmanship. With a loyal following and a growing wholesale footprint across major domestic and international retailers, the brand is scaling fast — and they need someone to help keep the wholesale operation running like clockwork.

As a Wholesale Sales Support Specialist, you’ll be the operational backbone of the wholesale team. Think of yourself as the person who makes sure nothing falls through the cracks — from the moment a retail partner places an order to the moment it lands on shelves. You’ll coordinate across sales, logistics, and finance, keep account data sharp, and be the go-to contact for retail partners who expect a seamless experience.

If you’re the kind of person who gets energy from keeping systems organized, building real relationships with retail buyers, and working behind the scenes of a brand with serious design credibility — this role was made for you.

What You’ll Do

Own day-to-day account coordination across key wholesale and retail partners, ensuring nothing slips
Manage the full order lifecycle: entry, tracking, follow-up, and on-time fulfillment
Be the primary point of contact for wholesale account inquiries — respond fast, resolve with care
Keep account records, contact databases, and order histories accurate and up to date across internal systems
Build and distribute sales reports, account performance summaries, and pipeline trackers that drive decisions
Bridge the gap between sales, logistics, operations, and finance to keep account management seamless
Lead the setup and onboarding of new wholesale accounts, from documentation to first communication
Spot and escalate account issues, order discrepancies, or communication gaps before they become problems
Support the sales team with meeting prep, presentation materials, and general administrative coordination

What You Bring

2–5 years of hands-on experience in wholesale, retail operations, account coordination, or customer success
Strong written and spoken English — you’ll communicate directly with retail partners and buyers across the U.S.
Advanced spreadsheet skills (Excel or Google Sheets): data entry, formulas, pivot tables, and reporting are second nature
Experience juggling multiple platforms simultaneously — ERP, CRM, or order management systems (e.g., NetSuite, NuOrder, Faire, Shopify)
Exceptional attention to detail — accuracy in order management and account data is non-negotiable
Strong organizational skills with the ability to manage competing deadlines without dropping the ball
A proactive, self-starter mindset — you anticipate needs, flag issues early, and take ownership
Comfortable thriving in a remote, fast-paced environment where responsiveness and accountability are the norm

Nice to Have

Experience supporting a consumer electronics, lifestyle, or premium product brand in a wholesale context
Familiarity with retail buyer relationships, trade show logistics, or seasonal selling cycles
Exposure to B2B wholesale platforms such as NuOrder, Faire, or similar order management tools

Salary & Perks

Competitive Pay: We hire top talent and compensate accordingly
This is a full-time, long-term engagement with room to grow
The position is immediately available and requires entering into an independent contractor agreement with TLNT
100% remote — work from wherever you do your best thinking
Monday through Friday, 8:00 a.m. to 5:00 p.m. (+/- 1 hour accepted) - PST
Additional perks

Ready to apply?

We’d love to hear your story. The next step is a short application where you can share more about your background and upload your resume in English. Take your time — we read every response carefully.