Senior Account Executive

The Senior Account Executive is a client-facing sales professional responsible for driving revenue growth through disciplined execution, proactive opportunity creation, and full ownership of the sales process.

Core Responsibilities:

Revenue Growth & Opportunity Creation

Proactively generate new business through outbound prospecting, inbound lead follow-up, referrals, and existing account expansion
Consistently create and advance qualified opportunities, not just quotes
Maintain a balanced pipeline that supports monthly and quarterly revenue goals

Consultative Selling & Discovery

Conduct structured discovery conversations to understand client objectives, timelines, budgets, and decision processes
Position promotional products as strategic solutions, not commodities
Present relevant, value-driven recommendations aligned with client goals

Full-Cycle Sales Ownership

Own the sales process from first conversation through delivery
Source products, build presentations, and manage proposals with accuracy and clarity
Enter clean, complete orders in CommonSKU with all required details
Ensure clear handoffs to support teams with minimal rework

CRM & Pipeline Discipline (Non-Negotiable)

Use CommonSKU daily as the system of record
Maintain accurate notes, next steps, opportunity stages, and follow-up tasks
Keep pipeline current and visible for leadership review
If it’s not documented in CommonSKU, it did not happen

Account Management & Expansion

Serve as the primary point of contact for assigned accounts
Identify opportunities for account growth, retention, and long-term value
Conduct regular check-ins and business reviews where appropriate

Collaboration & Team Contribution

Work effectively with sales support, operations, and leadership
Participate in team meetings, training, and coaching sessions
Share insights, ideas, and best practices that elevate team performance

Performance Expectations

Meet or exceed defined revenue targets
Maintain consistent opportunity creation activity
Demonstrate strong follow-up discipline and pipeline progression
Show measurable improvement and momentum during ramp period
Operate with professionalism, ownership, and urgency

Lack of progress, poor CRM discipline, repeated errors, or resistance to process will be addressed directly and promptly.

Required Qualifications

5+ years of successful sales experience in the promotional products industry
Proven ability to generate and close new business
Strong discovery, communication, and relationship-building skills
High level of organization, follow-through, and personal accountability
Proficiency with CRM and order management systems (CommonSKU experience strongly preferred)
Comfortable working remotely with structure and expectations