Job Title: People Operations Specialist (Remote | Contractor)

Work Hours: Monday-Friday 9-5 pm EST
Salary: 1,500-2,500 USD/ month depending on experience

About the company
A global, remote-first edtech company that provides outcome-based IT, cybersecurity, audit, and compliance training for individuals and organizations. They focus on hands-on, certification-aligned learning through structured courses, labs, and personalized training pathways designed to build job-ready skills and measurable career outcomes.

Overview
This role supports day-to-day HR operations, ensuring accurate data, smooth processes, and compliance with U.S. HR standards. Ideal for someone detail-oriented who knows when to act and when to escalate.

Key Responsibilities

HR Systems & Data

Maintain and update employee records in HRIS
Ensure data accuracy and generate reports

Documentation & Records

Prepare and organize HR documents and employee files
Send routine HR communications

Employee Relations Support

Handle initial intake and routing of HR concerns
Support managers with basic HR queries
Assist with documentation for HR cases

Recruitment Support

Coordinate interviews and candidate communications
Update ATS and assist with offer letters

Onboarding & Offboarding

Manage new hire paperwork and onboarding logistics
Track and complete offboarding processes

Benefits Support

Assist with enrollments and admin tasks
Route complex inquiries to the right team

Tools & Process Improvement

Use HR tech and AI tools to improve efficiency
Help document processes and suggest improvements

Requirements

Must-Have

PHR or SHRM-CP certification (active)
3+ years in HR / People Ops
Experience with HRIS and ATS
Strong attention to detail and documentation
Good judgment on when to escalate
Excellent written communication

Nice-to-Have

HR or related degree
Remote or global team experience
Benefits admin exposure
Familiarity with AI tools and SOP creation

People Operations Specialist - 18966