Position Title: Nurse Manager II, Labor & Delivery (Confidential Client)
Location: Santa Clara, CA | Onsite
Employment Type: Permanent

Compensation

Salary: $239,000 - $251,000/yr
Annual Bonus: 15%

Position Summary

In addition to the responsibilities below, this position is responsible for leading the implementation of best practice models; leading the implementation of patient care delivery systems and practice standards in several locations; delegating tasks related to the investigation and resolution of patient/family/member concerns regarding patient care and services; facilitating collaboration with physicians, outside healthcare providers, and other health care team members to achieve optimal and safe patient care across the continuum; proactively monitoring resource needs in several clinical areas to ensure appropriate assignment and utilization; managing the use and maintenance of equipment, supplies and medications; ensuring a safe environment for patients and employees; maintaining clinical expertise, providing clinical supervision, competency and licensing necessary to fulfill job responsibilities and to direct the provision of care in the unit; delegating tasks and duties that are aligned to scope of practice; and performing clinical duties as required.

Collaborates with Nursing Clinical Practice to ensure assistants and staff provide the highest quality of care and are in compliance with the Nursing Practice Act, The Joint Commission, federal, state, and local requirements.

Primary Functions

Leadership & Development

Creates and advocates for developmental opportunities for others; builds collaborative, cross-functional relationships
Solicits and acts on performance feedback; works with leaders and employees to set goals and provide open feedback and coaching to drive performance improvement
Pursues professional growth; hires, trains, and develops talent for growth opportunities; strategically evaluates talent for succession planning
Sets performance management guidelines and expectations across teams/units
Fosters open dialogue amongst team members, engages, motivates, and promotes collaboration within and across teams
Motivates teams to meet business objectives
Delegates tasks and decisions as appropriate; provides appropriate support, guidance and scope
Encourages development and consideration of options in decision making; fosters access to stakeholders

Operational Management

Manages designated units or teams by translating business plans into tactical action items
Oversees the completion of work assignments and identifies opportunities for improvement
Ensures all policies and procedures are followed
Partners with key stakeholders and business leaders to ensure products and/or services meet requirements and expectations while aligning with departmental strategies
Aligns team efforts; builds accountability for and measuring progress in achieving results
Assumes responsibility for decision making; fosters direct reports to resolve escalated issues as appropriate
Communicates goals and objectives; incorporates resources, costs, and forecasts into team and unit plans
Ensures matrixed resources are fulfilling service or performance requirements across reporting lines
Removes obstacles that impact performance; identifies and addresses improvement opportunities
Guides performance and develops contingency plans accordingly
Influences teams and units to operate in alignment with operational and business objectives

Administrative Functions

Manages hospital administrative functions to support patient care by negotiating timelines for action item implementation and monitoring compliance to financial commitments
Develops and implements ad hoc reports that capture workflows and develops strategies to achieve performance targets
Develops and guides short- and long-term operational initiatives, and manages program, services, and/or systems
Assumes accountability for activities across functions including workplace and patient safety, human resources (recruitment, selection, promoting active recruitment, performance evaluation and management), labor relations, training and development, and quality/risk management issues
Designs continuous survey readiness activities including mock rounds and mitigating issues to maintain compliance and regulatory standards
Develops procedures for preparing audit documentation, information, and reports
Leads in the development, monitoring, and control of departmental payroll and non-payroll budget and other aspects of financial management and cost control/reduction

Care Delivery Operations

Manages care delivery operations and programs within a twenty-four-hours-a-day, seven-days-a-week operational environment
Develops strategic partnerships with physicians, subject matter experts, and service area leaders
Oversees highly complex work streams with large program impact
Leads the development and implementation of plans, policies, and processes for data-gathering and analysis while ensuring alignment with guidelines and regulations
Aligns direct and/or indirect patient care management solutions across departments
Manages resources in hospital areas to ensure appropriate assignment and utilization
Leads multidisciplinary hospital team(s) and holds team(s) accountable for performance
Assists the design of emergency preparedness programs
Ensures the department's emergency preparedness and recovery plans are current
Ensures managers and staff are trained and understand expectations for during and after an emergency
Leads project teams and/or initiatives and monitors implementation, equitable distribution of resources, and delivery on objectives
Leads teams responsible for the delivery of nursing services and patient care within a twenty-four-hours-a-day, seven-days-a-week operational environment in alignment with cost, quality, and clinical and utilization standards

Improvement & Technology

Manages improvements to operations and technology processes by leading and implementing long-term cross-functional strategic projects designed to achieve goals related to issue remediation and improved quality, service, affordability, and/or operating efficiency
Develops and manages a structured approach for identifying root causes and implementing solutions to improve the performance of operations system processes and address quality and safety issues
Collaborates with senior leadership on the development of strategic plans with the goal of achieving integrated services across the continuum of care
Ensures performance metrics used to monitor the success of strategic improvement projects are tied to strategic organizational initiatives

Quality & Safety

Ensures safe, quality, and standardized care delivery within a twenty-four-hours-a-day, seven-days-a-week operational environment
Drives the continuous improvement of the quality and safety of clinical practices, services, and operations for patients and staff
Holds staff and direct reports accountable for maintaining compliance with legal and regulatory requirements (Nursing Practice Act, The Joint Commission, federal, state, and local requirements) updated by governmental and regulatory agencies
Leads the design and implementation of systems, processes, and methods to evaluate and improve patient care within assigned department and across the continuum of care

Must-Haves

Minimum five (5) years of experience in patient care delivery
Bachelor's degree in Nursing (BSN) AND minimum five (5) years of experience in business operations, clinical health care, or a directly related field
Minimum four (4) years of experience in a leadership role with or without direct reports
Minimum five (5) years as a Nurse Manager or Department Manager in Labor & Delivery
Experience working in a high-delivery Labor & Delivery setting with 400+ deliveries on a monthly basis
Registered Nurse License (California) required at hire
Basic Life Support (BLS) required at hire
Neonatal Resuscitation Program (NRP) required at hire

Preferred Qualifications

Nurse Manager II, L&D

Note For Candidate