Patient Acquisition & Lead Response Specialist (After-Hours/Weekends)

Clinic expanding rapidly—growing from 2 to 5+ clinics by June—and we are looking for a high-energy, "closer-style" Patient Acquisition Specialist to join our team. This is a critical role designed to plug our urgent after-hours lead response gap. We are losing revenue in a competitive market by missing leads after 5 p.m., and we need you to ensure every potential patient is called, qualified, and scheduled immediately.

This is our first offshore hire, and for the right candidate, there is a significant opportunity to grow and potentially lead a larger team as we scale.

Core Objectives

Instant Response: Monitor GoHighLevel (GHL) and respond to inbound leads within minutes.
Conversion: Move leads from an initial inquiry to a confirmed in-person consultation through aggressive and empathetic phone outreach.
CRM Integrity: Maintain 100% data accuracy in the CRM to ensure a seamless handoff to weekday clinic staff.

Key Responsibilities

Phone Outreach: Conduct high-volume outbound calls to qualify patients and overcome objections.
Lead Management: Categorize and manage leads within GoHighLevel, ensuring no lead falls through the cracks.
Scheduling: Book and confirm in-person consultations for multiple clinic locations.
Reporting: Track and report on key KPIs, specifically lead-to-consultation conversion rates.
Data Cleanup: Update patient records and ensure all notes are clean and actionable for the on-site team.

Requirements

Experience: Prior experience in Healthcare or Dental environments is mandatory. You must be familiar with medical terminology and HIPAA guidelines.
Communication: Exceptional spoken English with a neutral/minimal accent is critical for this role.
Mindset: You are a "closer." You aren't just providing support; you are driving revenue.
Tech Savvy: Proficient in GoHighLevel (GHL) or similar CRM/Sales automation platforms.
Availability: Must be able to work after-hours (5 p.m. – 10 p.m. ET) and weekends.

Compensation & Details

Budget: $1,100 – $1,800 monthly (depending on experience).
Location: Remote / Offshore.
Type: Full-time.

Why Join Us?

You will be the first hire in a department that is expected to triple in size this year. If you thrive in fast-paced environments where your performance is directly tied to business growth, we want to talk to you.