Job Title: Assistant Director of Operations

Salary Package:

Up to USD 5,800 per month
Transportation & Accommodation

Job Overview
The Assistant Director of Operations will play a pivotal leadership role in overseeing the end-to-end operational delivery of ultra-luxury events and banqueting experiences in Saudi Arabia. This position requires a strong, confident, and independent leader capable of managing large operational teams while maintaining exceptional service standards in high-pressure, high-profile environments. The ideal candidate is an “out-of-the-box” thinker who combines creativity with structure, ensuring innovative yet flawlessly executed event experiences for elite and royal clientele.

Key Responsibilities

Lead and oversee day-to-day operations across multiple ultra-luxury events and banqueting functions
Manage, mentor, and develop a team of approximately 75 operational staff across different functions
Ensure seamless coordination between all departments including service, culinary, logistics, and event production
Maintain the highest standards of service excellence, particularly for VIP, royal, and high-net-worth clientele
Act as a senior operational authority on-site, ensuring smooth execution of all events from planning through to completion
Implement and uphold operational SOPs, ensuring consistency and efficiency across all events
Drive innovative, creative solutions to enhance guest experience and operational performance
Lead by example with a firm but fair management approach, ensuring accountability and team discipline
Oversee workforce planning, rostering, and deployment to ensure optimal coverage for large-scale events
Manage real-time problem-solving during events, ensuring swift resolution of operational challenges
Collaborate closely with senior leadership to align operational execution with strategic business goals
Monitor performance standards and continuously improve service delivery through training and feedback

Qualifications & Requirements

Extensive experience in ultra-luxury events, banqueting, or high-end hospitality operations
Proven track record in a senior operational leadership role managing large teams (50+ staff minimum)
Strong, confident, and independent leadership style with the ability to command respect and drive performance
Demonstrated ability to manage complex, high-volume operations in fast-paced, high-pressure environments
Creative and “out-of-the-box” thinker with strong problem-solving capabilities
Deep understanding of luxury service standards, VIP protocols, and high-profile guest expectations
Experience working in the GCC, preferably within Saudi Arabia or similar luxury-driven markets
Excellent communication, organizational, and people management skills
Strong presence with the ability to lead both operational teams and interact with elite clientele when required
Flexibility to work demanding schedules including evenings, weekends, and large-scale event operations

J - Assistant Director of Operations