Job Title: Assistant Operations Manager

Competitive Salary - Full Expat Benefits

Job Overview
The Assistant Operations Manager will support the seamless planning and execution of ultra-luxury events and high-end banqueting operations across prestigious venues in Saudi Arabia. This role requires a highly hands-on leader with strong operational control, exceptional attention to detail, and a deep understanding of royal protocols and high-profile clientele expectations. The position plays a key role in ensuring flawless service delivery, operational efficiency, and an uncompromising luxury guest experience.

Key Responsibilities

Oversee day-to-day event and banqueting operations, ensuring smooth execution from setup to breakdown across multiple high-end functions
Act as a hands-on operational lead during events, coordinating closely with service, culinary, logistics, and technical teams
Ensure strict adherence to royal protocols, VIP etiquette, and cultural sensitivities for high-level guests and dignitaries
Support planning and execution of bespoke events, ensuring client requirements are translated into precise operational delivery
Monitor service standards continuously, ensuring alignment with ultra-luxury brand expectations
Coordinate with internal departments and external vendors to ensure timely delivery of all event components
Assist in workforce planning, briefing, and supervision of operational teams before and during events
Troubleshoot on-ground operational challenges in real time, ensuring minimal disruption to guest experience
Support the Operations Manager in budgeting awareness, cost control, and resource optimization
Maintain strong communication flow between front-of-house, back-of-house, and client representatives during events
Conduct post-event evaluations and contribute to continuous improvement initiatives

Qualifications & Requirements

Must be fluent in both Arabic & English.
Proven experience in ultra-luxury events, banqueting, or high-end hospitality operations
Strong hands-on operational background with direct exposure to large-scale, high-profile events
In-depth understanding of royal protocols, VIP service standards, and high-net-worth clientele expectations
Prior experience in GCC, ideally Saudi Arabia or similar culturally sensitive luxury environments
Excellent leadership skills with the ability to manage teams under pressure in fast-paced event settings
Strong organizational skills with a meticulous eye for detail and quality control
Ability to work flexible hours, including evenings, weekends, and extended event schedules
High emotional intelligence, discretion, and professional presence when dealing with elite guests

J - Assistant Operations Manager