Level: Intermediate to Senior
Location: (Hybrid/Remote/On-site as applicable)

Role Overview

We are seeking an experienced Project Manager to lead end-to-end delivery of Salesforce Consumer Goods Cloud (CG Cloud) implementation and transformation projects. This role involves managing cross-functional teams, stakeholders, and system integrators to successfully deploy scalable Salesforce solutions tailored to consumer goods organizations. You will be responsible for ensuring projects are delivered on time, within scope, and on budget, while maintaining high-quality standards and strong client relationships.

Key Responsibilities

Project Delivery

Lead full lifecycle Salesforce CG Cloud implementation projects (discovery → design → build → test → deploy → hypercare)\
Define project scope, goals, deliverables, and success metrics
Develop and manage detailed project plans, timelines, budgets, and resource allocation
Ensure adherence to Agile, Scrum, or hybrid delivery methodologies

Stakeholder Management

Act as the primary point of contact for clients, executives, and internal teams
Translate business requirements into actionable project plans
Facilitate workshops, steering committees, and status updates
Manage expectations and resolve conflicts proactively

Salesforce CG Cloud Expertise

Oversee implementation of CG Cloud capabilities such as:
- Retail Execution
- Visit Planning & Execution
- Mobile CRM for field reps
- Order capture and promotion management
Collaborate closely with Solution Architects, Developers, and Business Analysts
Ensure alignment with Salesforce best practices and platform limitations

Risk & Quality Management

Identify, assess, and mitigate project risks and issues
Ensure proper governance, documentation, and change management processes
Monitor KPIs, milestones, and deliverable quality

Team Leadership

Lead cross-functional teams (onshore/offshore)
Provide coaching and guidance to junior PMs or coordinators
Foster a collaborative and accountable team environment

Required Qualifications

5–10+ years of project management experience (depending on level)
Proven experience delivering Salesforce implementations
Experience with Agile/Scrum methodologies and tools (Jira, Azure DevOps, etc.)
Excellent communication, leadership, and stakeholder management skills
Ability to manage multiple projects and priorities simultaneously
Fluent in spoken and written English

Preferred Qualifications

Salesforce certifications (e.g., Administrator, Sales Cloud, or CG Cloud-related)
PMP, PRINCE2, or Agile certifications (CSM, SAFe, etc.)
Experience working with system integrators or consulting firms
Familiarity with data integration, mobile solutions, and analytics/reporting
Understanding of consumer goods industry processes (field sales, retail execution, merchandising) is an asset
Other languages such as Spanish or French

Key Competencies

Strategic thinking with strong execution focus
Problem-solving and decision-making under pressure
Strong client-facing and presentation skills
Organizational and time management excellence
Adaptability in fast-paced environments

Success Metrics

On-time, on-budget project delivery
Client satisfaction (CSAT) and stakeholder feedback
Adoption and effectiveness of CG Cloud solutions
Team performance and engagement

Project Manager - Salesforce CG cloud