We are currently accepting applications for this position to build a talent pool for future hiring needs. We will only contact you if you have specific experience / skillset / specialization to handle the client requirement.Try to give your best for the job.

CRM & Sales Operations Coordinator – CRM Management | Pipeline Tracking | Sales Support
Experience: 1–3 Years (Hands-on)
Location Preference: Candidates from Tricity (Chandigarh, Mohali, Panchkula) preferred; remote candidates can also apply
Shift: Client-Aligned (US/Global Time Zones)
Joining: Immediate / 15 Days Preferred

Role Overview

We are hiring a CRM & Sales Operations Coordinator to manage sales data, streamline processes, and support revenue teams.
You must understand:
• CRM systems and sales pipeline management
• Lead lifecycle (capture → qualification → conversion → retention)
• Sales reporting, forecasting, and data accuracy
• Process optimization and workflow automation
• How AI tools can improve sales tracking and productivity
This role is execution-focused. We are not hiring theory-only profiles.

Key Responsibilities

• Maintain and update CRM data (leads, accounts, deals, activities)
• Track and manage the sales pipeline and deal progress
• Generate daily/weekly/monthly sales reports and dashboards
• Ensure data accuracy, deduplication, and hygiene in CRM
• Coordinate with sales, marketing, and leadership teams
• Support lead assignment, follow-ups, and task tracking
• Identify bottlenecks in the sales process and suggest improvements
• Use automation/AI tools for reporting, data enrichment, and workflow efficiency

Mandatory Skills

• 1–3 years of hands-on experience in CRM / Sales Operations
• Experience with CRM tools (e.g., Salesforce, HubSpot, Zoho CRM, etc.)
• Strong data handling and analytical skills (Excel/Google Sheets proficiency)
• Understanding of sales funnels and conversion metrics
• High attention to detail and process discipline
• Ability to manage multiple stakeholders and timelines
• Basic understanding of automation tools and AI usage in operations

Good to Have

• Experience with reporting tools (Power BI, Tableau, Looker, etc.)
• Familiarity with marketing automation platforms
• Knowledge of sales forecasting and revenue operations
• Experience working with global sales teams

Remote CRM & Sales Operations Coordinat...