Amazon Account Manager

Position Title

Location

Remote

Schedule

Full-Time
Monday–Friday
9:00 AM – 5:00 PM EST

Compensation
(Depending on Amazon experience, agency background, English proficiency, and client-facing capability)

About the Company

We are a fast-growing Amazon-focused eCommerce agency supporting mid-market and high-growth consumer brands across Seller Central and Amazon Advertising. Our team manages multiple client accounts with a strong emphasis on retention, performance, and strategic growth.

We are looking for a highly organized, client-facing Amazon Account Manager who understands both Amazon operations and Amazon advertising, and can confidently serve as the bridge between clients and internal execution teams.

This person will act as the primary point of contact for brands, ensuring smooth communication, strong relationship management, and operational excellence across multiple accounts.

Key Responsibilities

Serve as the primary point of contact for assigned Amazon brand accounts
Manage client communication regarding account performance, requests, updates, and concerns
Translate client needs into clear internal action items for PPC Specialists and Strategists
Present campaign performance updates and advertising insights to clients
Coordinate cross-functional execution between internal teams and client stakeholders
Maintain strong organization across multiple accounts and priorities simultaneously
Monitor account health and proactively identify growth opportunities or risks
Ensure timely follow-up on client requests and deliverables
Support retention efforts through excellent service and strategic communication

Required Qualifications

3+ years of Amazon account management experience
Strong understanding of Amazon Seller Central
Strong understanding of Amazon Advertising (Sponsored Products, Sponsored Brands, DSP familiarity is a plus)
Prior agency experience strongly preferred
Excellent written and verbal English communication skills
Strong client-facing presentation skills
Exceptional organizational and project management ability
Experience managing multiple accounts simultaneously
Comfortable handling accounts ranging from $25K/month to $400K+/month in ad spend

Ideal Candidate Traits

Naturally organized and detail-oriented
Strong communicator with executive presence
Able to manage multiple priorities without losing visibility
Strong problem solver who can think proactively
Calm under pressure and highly accountable
Understands client retention and relationship management

Account Manager (Amazon) - 19255