Receptionist, Paphos – REC/04/26

Our client, a reputable hotel within the real estate sector, is seeking to recruit a professional and customer-oriented Receptionist. The successful candidate will be responsible for managing front desk operations, providing excellent guest service, and ensuring a welcoming and efficient experience for all visitors and clients.

Main Responsibilities

Greet and welcome guests, ensuring a positive first impression of the hotel.
Handle guest check-ins and check-outs efficiently and professionally.
Respond to customer enquiries in person, via phone, and email in a timely manner.
Provide accurate information regarding hotel services, facilities, and local attractions.
Manage reservations, bookings, and room allocations.
Handle customer requests, complaints, and feedback, ensuring prompt resolution.
Coordinate with housekeeping and other departments to ensure smooth daily operations.
Maintain front desk records, reports, and guest information accurately.
Ensure the reception area is clean, organised, and presentable at all times.

Required Qualifications

1–2 years of experience in a similar role, preferably within a hotel environment.
Excellent command of English, written and verbal.
Knowledge of Russian will be considered an advantage.
Strong communication and interpersonal skills.
Customer-focused with a professional and friendly attitude.
Ability to handle multiple tasks and work under pressure.
Good organisational and problem-solving skills.

Additional Qualifications (considered an advantage)

Diploma in Hospitality, Business Administration, or a related field.

Salary: €1,300 net x 12 months + 1 additional salary as a bonus