Job Description

EyeCareWorks is a US-based eye care company is seeking qualified, Philippine-based professionals for full-time remote opportunities as Virtual Assistants

As an EyeCareWorks Virtual Assistant, you will work directly with U.S. eye care professionals, supporting daily clinic operations and helping improve patient care through efficient remote assistance.

Join the EyeCareWorks team and apply today!

Key Responsibilities

Live virtual scribing
Attend to patient communications and interaction (phone/email/video)
Respond to inquiries about eye care services/tasks
Gather medical or insurance information
Manage appointment calendar
Update patient chart records
Research helpful information
Handle administrative tasks/back-office in a medical setting (e.g., fax/file management, transcription)

Requirements

Bachelor’s degree holder
Excellent English communication skills (spoken and written)
Strong computer skills and ability to multitask across systems
Reliable computer, stable internet, and quiet home workspace
Willing to work U.S. business hours (night shift, PH time)
Highly organized with strong attention to detail
Professional, compassionate, and patient-focused attitude
Willing to learn and adapt to healthcare systems (EHR/EMR)

Preferred Qualifications & Experience

1–2+ years experience in medical administration (eye care/optometry/ophthalmology is a plus)
Familiarity with EHR/PM systems and Google Workspace
Experience with basic social media tools (Canva, Meta Business Suite)

Compensation & Schedule

Starting rate: $7 USD/hour
20–40 hours per week
U.S. clinic hours (night shift, Philippines time)

Minimum and Recommended System Requirements

Minimum:

Windows

Operating System: Windows 11 24H2 Home/Pro (64-bit) – Genuine License Required

CPU: Intel Core i5, 8th Gen or newer / AMD Ryzen 3 Series or newer
(Must be on Microsoft’s approved CPU list)

Memory: 8 GB RAM

Internet: At least 10 Mbps DSL/Fiber (LTE allowed only as a backup)

macOS

Operating System: macOS 14 Sonoma
(macOS 15 Sequoia support preferred)

MacBook Air: 2020 or newer

MacBook Pro: 2018 or newer

iMac: 2019 or newer

Mac Mini: 2018 or newer

Mac Pro: 2019 or newer

iMac Pro: 2017

Memory: 8 GB RAM

Storage: 128 GB SSD

Internet: At least 10 Mbps DSL/Fiber (LTE allowed as backup)

Recommended:

Windows

Operating System: Windows 11 Pro (64-bit) – Genuine License Required

CPU: Intel Core i5 or i7, 8th Gen or newer / AMD Ryzen 5 3000 Series or newer

Memory: 16 GB RAM

Storage: 128 GB SSD or higher

Internet: At least 20 Mbps wired DSL/Fiber (LTE allowed only as a backup)

macOS

Operating System: macOS 15 Sequoia

Model: Any Apple Silicon Mac (M1, M2, or M3 series)

Memory: 16 GB RAM

Storage: 256 GB SSD

Internet: At least 20 Mbps wired DSL/Fiber (LTE allowed as backup)

Peripherals for all systems:

High-quality headset with a microphone
(Recommended: Plantronics Audio 628 USB or equivalent)

High Quality HD Webcam (720p or 1080p)
(Recommended: A4Tech PK-910H or equivalent)

Benefits

Competitive pay rate of $7 per hour
Free specialized training for eye care workflows
Work from home (no commuting)
Long-term, stable assignments with the same US eye clinic
Opportunity to support real ophthalmology and optometry practices
Supportive agency team that values your growth at EyeCareWorks ®

Virtual Assistant for EyeCareWorks – Apply Now