Operations Assistant
Auto · Marine · Aircraft Detailing
Remote | Full-Time (Monday–Saturday, 7:30am–3pm ET | 45 hours per week minimum)

ABOUT THE ROLE
We are a premium detailing company servicing the auto, marine, and aircraft industries. We’re looking for a sharp, personable Operations Assistant who can own the front and back end of our operation — from the first interaction to the last scheduled job. This is not a passive admin role. You will be the voice, the organizer, and the engine that keeps everything moving.

WHO YOU ARE

You speak clearly, confidently, and professionally
You naturally match tone, pace, and energy — you read people fast
You’re genuinely warm and playful without losing professionalism
You solve problems before anyone asks you to
You thrive in fast-moving environments and don’t need hand-holding
You are proficient in logistics, streamlining projects, and managing constant changes

WHAT YOU’LL OWN

Customer Service & Sales

Handle all inbound leads with fast response times
Convert inquiries into booked appointments through confident, consultative communication
Maintain a structured lead pipeline and follow-up system with zero gaps
Resolve questions and disputes with care and precision

Logistics

Schedule and reschedule detailers based on drive time, availability, and job sequencing
Coordinate in real time on traffic, cancellations, and additional assignments
Keep the daily schedule tight, efficient, and conflict-free

Administration

Track and log lead pipeline performance consistently
Monitor performance and flag issues proactively
Manage material inventory and coordinate restocking based on completed job data
Help streamline inefficient systems and projects

YOU’LL THRIVE HERE IF YOU

Love being the person who holds everything together
Take pride in fast, clear communication
Are equally comfortable on a call and inside a spreadsheet
Want to grow within a premium, high-demand industry

REQUIREMENTS & QUALIFICATIONS

1 year of customer service experience
1 year of sales experience
Minimum 2 years of administrative experience
Logistics experience preferred

HOURS & COMPENSATION
Full-time | Monday–Saturday
7:30am–3pm (UTC-5 / UTC-4 in spring)

Operations Assistant (Remote) - 59970548322