Role: Program Operations Coordinator (Assessments + Engagement Ops)
Priority Location: LATAM, South Africa
Working Hours: Full-time, US Eastern Standard Time
Type of contract: Independent Contractor
Type of job: Remote
Salary: $1500 - $2200
The final offer is at the client’s discretion and will depend on the candidate’s interview result, skills, and experience.

About the Role: This is a high-execution, detail-driven operations role. You are responsible for making sure every coaching engagement is set up correctly, tracked accurately, and running on time. You will manage assessments, systems, and logistics behind the scenes. This is not a strategic or client-facing role. It is an execution role with high standards for accuracy and follow-through.

Key Responsibilities:

Engagement Setup & Tracking

Set up and maintain coaching engagements in Monday.com
Track sessions, milestones, and engagement progress
Ensure all engagement data is accurate and up to date
Monitor pacing and flag delays or inconsistencies

Assessments Management

Order and manage assessments (e.g., DiSC and other tools)
Coordinate logistics between platforms, coaches, and internal team
Track completion and follow up as needed
Ensure assessments are delivered correctly and on time

Systems & Data Accuracy

Maintain clean, structured, and reliable systems
Keep boards, trackers, and records current
Ensure consistency across all engagement data

Coordination & Logistics

Support scheduling and logistics for coaching engagements and programs
Coordinate internally to ensure smooth execution
Track outstanding tasks and ensure nothing falls through the cracks

Qualifications & Skills

Hard Skills:

2–4 years in operations, coordination, or administrative roles
Experience managing multiple workflows and timelines
Experience working with systems like Monday.com or similar tools preferred
Proficiency with Monday.com, Microsoft Office, and Zoom / Teams

Soft Skills:

Highly organized and detail-oriented
Strong follow-through — you don’t miss things
Comfortable managing repetitive, process-driven work
Able to manage multiple workflows without losing accuracy
Clear communicator internally

Program Operations Coordinator - 19312