Job Title: Account Representative (Sales Support)
Location: Roermond area, Netherlands (on-site)
Working Hours: Part-time (20 hours per week)

Overview:
An international company within the industrial/consumer equipment sector is looking for a proactive Account Representative (Sales Support) to join their EMEA team. This role plays a key part in supporting the sales cycle from initial enquiry through to order fulfilment and after-sales support, working closely with international stakeholders.

Key Responsibilities:

Process and manage customer orders accurately and efficiently
Act as a main point of contact for customer enquiries (orders, pricing, delivery, products)
Coordinate with internal teams such as logistics, operations, and warehouse to ensure timely delivery
Handle customer issues and provide solutions in collaboration with internal stakeholders
Prepare and maintain sales documentation (quotes, proposals, contracts, presentations)
Maintain and update CRM systems with accurate customer and sales data

Requirements:

Experience in sales support, customer service, order processing, or commercial administration
Strong attention to detail and numerical accuracy
Customer-focused with a proactive problem-solving approach
Understanding of supply chain/logistics processes is advantageous
Experience with ERP systems (e.g. SAP) is a plus
Fluent in Dutch and strong English communication skills
Proficient in Microsoft Office (Excel, PowerPoint, Outlook)
Able to manage multiple tasks and priorities effectively

What’s Offered:

International and collaborative working environment
Small, close-knit local team within a global organisation
Flexible working structure and work-life balance
Competitive salary and benefits package (including pension)
Employee support programs and recognition initiatives