Territory: Pacific Northwest (AK, WA, OR, and Boise, ID)

Position Overview
The Clinical Manager is a field-based leader responsible for driving clinical adoption, education, and utilization of advanced medical technologies across urology and critical care settings. This individual partners cross-functionally with commercial leadership to support territory growth through hands-on procedural support, clinical training, and strategic account development.
This role requires a strong clinical foundation, the ability to influence physician stakeholders, and a high level of autonomy in managing a geographically diverse territory.

Key Responsibilities
Clinical Support & Case Coverage

Provide in-depth, hands-on clinical support during surgical and bedside procedures across urology and critical care environments
Serve as the primary clinical expert during evaluations, trials, and product adoption phases
Ensure procedural success through real-time troubleshooting, workflow optimization, and best-practice guidance

Education & Training

Lead clinical education programs for physicians, nurses, and hospital staff
Conduct in-services, workshops, and one-on-one training sessions to drive proficiency and utilization
Support onboarding of new accounts and continued education within the existing customer base

Account Development & Strategy

Partner with sales leadership to identify growth opportunities within key accounts
Support evaluation processes and conversion of target accounts through clinical validation
Build and maintain strong relationships with physicians, clinical stakeholders, and hospital decision-makers

Territory Management

Independently manage travel, scheduling, and territory priorities across a multi-state region (3 weeks per month, 2-3 nights per week overnights)
Coordinate coverage across multiple sites, including hospitals, outpatient centers, and academic institutions
Support regional initiatives and collaborate with cross-functional teams (sales, marketing, clinical education)

Operational Excellence

Maintain accurate documentation of clinical activities and account interactions
Provide feedback to internal teams on market dynamics, clinical trends, and customer needs
Ensure compliance with all regulatory, legal, and company guidelines

Qualifications

Bachelor’s degree required (clinical or life sciences preferred)
3+ years of experience in a medical device, clinical support, or healthcare environment
Prior experience in operating room, ICU, or procedural settings strongly preferred
Demonstrated ability to support complex clinical procedures and train healthcare professionals
Strong communication, presentation, and relationship-building skills
Proven ability to work independently in a field-based, high-travel role
Willingness to travel extensively within the Pacific Northwest

Preferred Experience

Background in urology, critical care, or adjacent procedural specialties
Experience supporting capital or clinically complex medical technologies
History of collaborating closely with sales teams to drive account growth

Key Competencies

Clinical credibility and confidence in high-acuity environments
Adaptability and problem-solving in fast-paced clinical settings
Strategic thinking with strong execution
Relationship-driven with a consultative approach

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