Business Development Executive – CCW Europe Portfolio
Location: London Victoria (Hybrid – 3 days in office: Monday, Wednesday, Friday)
Reporting to: Divisional Sales Director

About IQPC

At IQPC, we deliver high-impact, insight-led B2B events that connect senior decision-makers with solution providers globally. With over 1,500 events annually and offices in New York, Berlin, Singapore and beyond, we are a global leader in conference production and commercial event delivery.

Our Customer Contact Week Europe (CCW Europe) portfolio focuses on customer experience (CX), contact centres, AI, and digital transformation—bringing together senior leaders through large-scale conferences and curated Exchange formats.

The Division

Customer Contact Week Europe (CCW Europe) is a leading industry network for customer management professionals. We bring together senior leaders from enterprise organisations across key areas including:

Customer Contact
Customer Experience (CX)
Employee Engagement & Experience
Digital Transformation

The Role

We are hiring a commercially driven Business Development Executive to join our London-based CCW Europe team.

This role is focused on new business prospecting and pipeline generation across the portfolio. You’ll identify target clients, engage senior decision-makers, and secure qualified meetings for the Sponsorship Sales team.

Reporting to the Divisional Sales Director, you’ll receive structured training and development while having the autonomy to drive your own activity and results. You’ll play a key role in supporting the growth of the portfolio, particularly across our Exchange products.

This is an excellent entry point into high-value B2B sales, with a clear progression path into a Sponsorship Sales role.

Key Responsibilities

New Business Prospecting & Lead Generation

Identify and research target companies across CX, AI, SaaS, BPO, CDP and consulting sectors
Conduct outbound outreach via phone, email, and LinkedIn
Generate and qualify leads for the sales team

Appointment Setting

Book high-quality meetings between prospects and Sponsorship Sales Managers
Clearly communicate the value of CCW Europe events
Maintain a consistent pipeline of meetings

Market Research & Targeting

Stay up to date with industry trends, competitors, and key players
Build and manage targeted prospect lists aligned to event strategy

CRM & Pipeline Management

Accurately track outreach, leads, and meetings in CRM systems
Maintain high-quality data and report on activity metrics

Collaboration

Work closely with the sales team on target accounts and conversion strategy
Share feedback and insights from market engagement

What We’re Looking For

Essential:

Minimum 6 months’ experience in sales, business development, lead generation, or a customer-facing role (B2B preferred but not essential)
Strong communication skills, particularly over phone and email
Confidence in outbound prospecting
Highly motivated, resilient, and target-driven
Organised with strong follow-up and time management skills
Eagerness to learn and progress into a sales career

Desirable:

Exposure to events, media, or technology sectors
Experience with LinkedIn outreach or sales tools

Why Join IQPC?

Clear entry into a high-performing B2B sales environment
Structured training in prospecting, sales fundamentals, and industry knowledge
Competitive commission structure rewarding performance
Collaborative, high-energy culture with strong mentorship
Opportunity to work on a market-leading CX portfolio

Career Path

This role is designed as a stepping stone into Sponsorship Sales. High performers can progress within 6–12 months into:

Sponsorship Sales Executive / Manager roles
Ownership of revenue across event portfolios
Longer-term senior sales and leadership opportunities

Business Development Executive - Sponsorship Sales CCW