Chief Commercial Officer (CCO)

Location: Gurgaon, India

An award-winning hospitality group with a strong footprint in the upscale business hotel segment is seeking a dynamic and commercially astute Chief Commercial Officer (CCO) to lead the next phase of its growth journey.

With 17 operating hotels and an ambitious expansion pipeline expected to double the portfolio in the near future, the group is now strategically expanding into the leisure hospitality space while continuing to strengthen its reputation for boutique service standards, design-led experiences, and operational excellence.

This is a rare opportunity to work directly with the CEO and Managing Director in shaping the commercial future of a fast-growing Indian hospitality brand.

The Opportunity

The Chief Commercial Officer will lead the overall commercial strategy for the group, driving topline performance across Sales, Revenue Management, Marketing, Distribution, and Brand Positioning.

The role demands a commercially mature hospitality leader who can balance strategic thinking with executional rigor — someone capable of building scalable commercial systems while preserving the character and individuality of the brand.

The successful candidate will play a critical role in:

Maximizing revenue performance across existing assets
Building commercial readiness for rapid expansion
Strengthening brand visibility and market positioning
Driving direct business and distribution optimization
Creating high-performance commercial teams and culture
Supporting the transition into leisure and mixed-market hospitality segments

Key Responsibilities

Develop and lead the overall commercial strategy for the hotel portfolio
Oversee Sales, Revenue Management, Digital Marketing, Brand Marketing, Distribution, and Loyalty initiatives
Drive RevPAR, ADR, occupancy, and overall profitability performance
Build strong corporate, travel trade, MICE, and strategic partnerships
Lead pricing, forecasting, and demand optimization strategies
Enhance direct booking contribution and digital commercial performance
Work closely with Operations and Finance to align commercial strategy with business goals
Support new hotel openings, repositioning projects, and market entry strategies
Build scalable systems, processes, and reporting structures suitable for a rapidly expanding portfolio
Mentor and develop commercial leadership talent across the organization

Ideal Profile

Senior commercial leadership experience within hospitality
Strong exposure to multi-property commercial management
Deep understanding of revenue strategy, sales leadership, digital channels, and hotel marketing
Experience with upscale and/or boutique hospitality brands preferred
Exposure to both business and leisure segments would be advantageous
Strong strategic orientation combined with operational execution capability
High level of ownership, entrepreneurial thinking, and leadership maturity
Ability to work closely with promoters and leadership teams in a fast-growth environment

Why This Role?

Direct access to the CEO and MD
Opportunity to shape the commercial DNA of a growing hospitality brand
Influence across expansion, brand evolution, and business transformation
Platform to build a long-term legacy within one of India’s emerging upscale hospitality groups