TheRightTalent Sri Lanka is a premier executive search and recruitment consultancy dedicated to connecting high-caliber leadership with organizations that drive meaningful impact. We specialize in identifying agile, tech-forward professionals who are ready to redefine industries through innovation and strategic excellence.

About Our Client

Our client is a rapidly evolving non-banking financial institution (NBFI) and a leader in financial inclusion across Sri Lanka. With a deep-rooted commitment to empowering underserved communities and fueling grassroots entrepreneurship, they are currently embarking on an ambitious digital transformation journey.

Job Title: Senior Manager – IT (Digital Transformation and IT infrastructure )

Reports to: CEO

Location: Colombo, Sri Lanka

1. Job Purpose

The Senior Manager IT will spearhead the technical roadmap to launch and scale the company’s first suite of digital finance products. You will bridge the gap between traditional Core Banking Systems (CBS) and modern digital delivery channels, ensuring that our transition to digital products is secure, scalable, and user-centric for the unbanked and underbanked sectors.

2. Key Responsibilities

IT Operations & Service Excellence

Service Availability: Ensure 99.9% uptime for all digital delivery channels and branch connectivity.
Service Desk: Oversee ITIL-aligned support for internal staff and Tier-3 digital customer escalations.
DR & BCP: Design and test robust Disaster Recovery protocols for real-time financial processing.

Digital Product Launch & Strategy

Architect the Digital Ecosystem: Lead the integration of the legacy Core Banking System with new Digital Loan Origination Systems (LOS) and mobile wallets.
Product Implementation: Project manage the end-to-end rollout of digital products
API Management: Develop and manage a robust API layer to enable "Embedded Finance" partnerships with telcos, e-commerce platforms, and utility providers.

Infrastructure & Security

Cloud Leadership: Manage a hybrid cloud environment (AWS/Azure/Local Cloud) to ensure 99.9% uptime for mobile users.
Cyber Resilience: Implement "Zero Trust" architecture and automated fraud detection systems that utilize behavioral biometrics to protect rural and less tech-savvy clients.
Data Sovereignty: Ensure all digital products comply with national data protection laws and financial regulations

Team Leadership & Vendor Management

Build the "Digital" Pod: Recruit and mentor a cross-functional team of DevOps engineers, UI/UX designers, and Data Analysts.
Vendor Governance: Manage relationships with FinTech vendors, ensuring high-quality delivery and cost-effective licensing.

3. Required Technical Skills

Core Systems: Deep understanding of Banking and Microfinance Core Banking Systems
Tech Stack: Familiarity with Microservices architecture, Docker/Kubernetes, and Mobile App frameworks (Flutter/React Native).
Data Science: Knowledge of SQL, Python, and BI tools (Tableau/PowerBI) for portfolio monitoring.
Security: Certification in CISM, CISSP, or equivalent.

4. Experience & Qualifications

Experience: 07+ years in IT, with at least 3 years in a leadership role within FinTech, Microfinance, or Retail Banking.
Education: Bachelor’s or Master’s degree in Computer Science, IT, or a related field. An MBA is a significant plus.
Track Record: Proven experience in launching at least one successful digital financial product (e.g., a mobile banking app or digital lending platform).

5. Preferred "Soft" Competencies

Empathy-Driven Design: Understanding the unique challenges of micro-entrepreneurs and rural clients.
Agility: Ability to pivot strategy based on real-time user feedback during the Beta phase.
Strategic Communication: Ability to explain complex technical risks (like AI bias or system downtime) to the Board of Directors in business terms.