Virtual Assistant – Project Management Specialist

Location: Remote (Latin America Preferred)
Employment Type: Full-Time
Time Zone Requirement: U.S. Central Time (8:00 AM – 5:00 PM CT)
Department: Operations / Project Coordination
Reports To: Owner / Operations Manager
Salary: $1,100–$1,700/month

Compensation: Competitive (Based on Experience)

About the Company

We are a growing residential painting company focused on delivering high-quality work and a seamless customer experience.

Our projects rely on strong communication between customers, field crews, and internal operations. We emphasize transparency, accountability, and real-time updates to ensure every project runs smoothly from start to finish.

We pride ourselves on:

Delivering high-quality painting services
Maintaining clear communication with customers
Keeping projects organized and on track
Building trust through consistent updates and reliability

About the Role

We are seeking a bilingual Virtual Assistant – Project Management Specialist to help coordinate and track active painting projects.

This is not a highly technical construction project management role. Instead, this position focuses on communication, coordination, and tracking progress across multiple jobs.

You will act as the bridge between customers, painters, and the internal team—ensuring updates are accurate, timely, and clearly communicated.

This role is ideal for someone who is highly organized, detail-oriented, and thrives in a fast-paced environment where communication is key.

What You’ll Do

Daily Project Coordination

Conduct daily check-ins with painting crews
Confirm crew arrival via photo (selfie check-ins)
Ensure all jobs start on time and are properly staffed

Progress Monitoring

Track the status of active projects throughout the day
Identify delays, issues, or changes in scope
Communicate updates to internal team and customers
Ensure all projects stay on schedule

End-of-Day Reporting

Collect progress photos from painters
Gather a short (3-sentence) project summary from crews
Translate updates into clear, professional English
Send daily updates to customers in a timely manner

Customer & Team Communication

Act as the communication bridge between customers and field teams
Ensure customers are informed and confident in project progress
Address basic questions or escalate issues when needed

Material Coordination

Assist with ordering paint and materials
Coordinate delivery timing with project schedules
Ensure crews have what they need to complete jobs

Administrative & Tracking Support

Maintain accurate records of project progress
Track multiple jobs simultaneously
Support general operational and administrative tasks

What You Bring

Required Experience

2–5 years of experience as a Virtual Assistant, Project Coordinator, or Operations Support
Bilingual (Spanish & English required)
Strong communication skills (written and verbal)
Experience coordinating or tracking projects (not necessarily technical PM)
High level of organization and attention to detail
Ability to manage multiple workflows simultaneously
Ability to work independently in a remote environment

Core Competencies

Excellent communication and translation skills
Strong attention to detail
Proactive problem-solving mindset
High level of accountability and reliability
Ability to stay organized in a fast-paced environment

Technical Skills

Google Workspace / Microsoft Office
Communication tools (Slack, WhatsApp, email)
CRM or project tracking tools (preferred)
Basic reporting and documentation

Nice to Have

Experience in home services (painting, construction, cleaning, etc.)
Experience working with field teams or contractors
Familiarity with scheduling or dispatch tools
Experience working with U.S.-based clients
Previous experience in customer-facing roles

Technical Requirements

Reliable high-speed internet connection
Smartphone capable of receiving photos and communicating with field teams
Quiet and professional remote work environment
Ability to work U.S. Central Time hours (8 AM – 5 PM CT)

Work Environment

Fully remote role
Fast-paced, operations-driven environment
High communication with field teams and customers
Direct collaboration with owner and operations team

Schedule

Monday – Friday
8:00 AM – 5:00 PM CT
(1-hour unpaid lunch)

Who This Role is Ideal For

Bilingual professionals who excel in communication and coordination
Highly organized individuals who enjoy tracking multiple moving parts
Detail-oriented candidates who ensure nothing is missed
Self-starters who take ownership of responsibilities
Individuals looking to grow in operations or project coordination

What This Role Is Not

Not a technical construction project manager role
Not a passive administrative role — requires constant communication and follow-up
Not suitable for individuals uncomfortable working with field teams

Why Join

Be part of a growing home services company
Play a critical role in keeping projects organized and on track
Work closely with leadership and field teams
Gain hands-on experience in operations and project coordination
Opportunity to grow into a larger operations role

Equal Opportunity

We are committed to building a diverse and inclusive workplace and welcome candidates from all backgrounds to apply.

Virtual Assistant 2 (Spanish) - Project Management Specialist - 19456