CLIENT SERVICES OFFICER – TOOWOOMBA – AWARD-WINNING PROFESSIONAL SERVICES FIRM – 9 DAY FORTNIGHT - $70K-$80K+ BENIFITS (JOB ID 1636)

Are you a highly organised client service professional who thrives in a fast-paced office where relationships, deadlines and operational excellence all matter?

Looking for a long-term career opportunity where you can build meaningful client relationships, develop professionally and join an award-winning firm known for culture, growth and genuine team support?

Our client is a highly respected, award-winning Queensland professional services firm with over 50 years of success, delivering integrated solutions across accounting, financial planning, business advisory, superannuation, finance and related services. With an established regional reputation, multi-office presence and strong “One Team” culture, this is an outstanding opportunity to join a values-driven organisation where your contribution genuinely matters.

Working closely with senior client support professionals, client managers and the broader administration team, this role plays a pivotal part in ensuring seamless client service, operational efficiency and high-quality administrative support across the business.

The Role:

Build and maintain strong client relationships through proactive support and communication

Coordinate workflow, priorities and deadlines to ensure timely client outcomes

Liaise with clients to obtain information, manage timelines and support service delivery

Prepare, collate and professionally present reports, correspondence and documentation

Manage document execution, follow-up and lodgement processes within strict deadlines

Undertake ASIC corporate secretarial duties including company and trust establishment

Support client onboarding and offboarding processes

Maintain accurate client databases, records and document management systems

Provide reception and front-of-house backup support when required

Contribute to broader administration and operational support across the firm

About You:

2+ years’ experience in administration, client services or professional services support

Strong organisational and time management capability

Excellent communication and interpersonal skills

High attention to detail and accountability

Proactive, self-starting mindset with strong initiative

Ability to manage competing priorities and solve problems independently

Strong Microsoft Office capability and adaptability with new systems

Team-focused attitude with a continuous improvement mindset

Experience with ASIC forms, corporate secretarial tasks or professional services environments highly regarded

What’s On Offer:

Salary of $70K–$80K + benefits

9-day fortnight / Flexi Day arrangements

Birthday Leave + Flex Leave

Free CBD parking (rotating roster)

Team lunches, social club and strong team culture

Employee Assistance Program

Genuine career progression and development opportunities

Ongoing training and support

Award-winning firm with strong leadership and established reputation

Long-term career opportunity within a collaborative, growth-focused environment

If you’re a capable administration or client services professional ready to step into a dynamic, people-focused role where organisation, initiative and client service excellence are highly valued, this is an outstanding career opportunity.

Please note: This job is based in Australia therefore, only candidates who are permanent residents or citizens of Australia or NZ will be considered.

HOW TO APPLY

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CLIENT SERVICES OFFICER – TOOWOOMBA – AWARD-WINNING PROFESSIONAL SERVICES FIRM – 9 DAY FORTNIGHT - $70K-$80K+BENIFITS