Property Manager / Sales Assistant (Hybrid Role)

Location: Remote
Employment Type: Full-Time
Schedule: 5 Days per Week
Reports To: Founder

About the Company

We are a fast-growing business operating in the short-term rental (STR) and advisory space. As our portfolio and client base continue to expand, we are seeking a highly capable individual to bring structure, organization, and operational excellence to a fast-moving environment.

This role is critical in helping transform a currently disorganized operation into a streamlined, scalable business.

About the Role

We are looking for a Property Manager / Sales Assistant to serve as the operational backbone of the business.

This is a Property Manager-first role. While you will support sales and client follow-up, the primary focus is managing properties, coordinating operations, and bringing structure to day-to-day workflows.

The ideal candidate is proactive, resourceful, and has a “handle it” mentality—someone who thrives in ambiguity and can build systems where none currently exist.

Key Focus Areas

1. Property Management (Primary Responsibility)

Oversee day-to-day operations of short-term rental properties
Coordinate with on-the-ground teams (cleaners, maintenance, etc.)
Ensure properties are maintained, cleaned, and guest-ready
Handle issues and emergencies, including evening on-call situations
Act as the central point of coordination across all property operations

2. Communication & Coordination

Communicate directly with non-English-speaking operations staff
Gather real-time insights from cleaners and field teams
Ensure clear communication between all stakeholders
Translate operational updates into actionable insights

3. Organization & Process Building

Bring structure to a currently disorganized system (email, WhatsApp, etc.)
Implement and manage workflows for operations and client communication
Help introduce and maintain a CRM system
Track tasks, follow-ups, and key business activities

4. Sales & Advisory Support (Secondary Responsibility)

Support client communication and follow-ups
Ensure no missed messages or opportunities
Assist with managing advisory clients and pipeline
Help maintain consistent outreach and engagement

What You Bring

Required Experience

2–5 years of experience in Property Management, Operations, or similar roles
Strong organizational and execution skills
Experience working in fast-paced, unstructured environments
Ability to manage multiple responsibilities simultaneously
Strong communication and coordination abilities

Mandatory Requirement

Fluency in French and English
- Required to communicate with non-English-speaking operations staff
- Critical for managing on-the-ground teams effectively

Core Competencies

Proactive, entrepreneurial mindset
Strong problem-solving ability
“Figure it out” and ownership mentality
High attention to detail
Ability to create structure from chaos
Strong follow-up and accountability skills

Technical Skills

Comfortable using email, messaging apps (WhatsApp), and basic tools
Ability to learn and implement CRM systems
General tech-savviness (no specific tools required)

Work Schedule

Property Management Days (3 Days/Week)

9:30 AM – 6:30 PM
Must be available for on-call evening emergencies

Sales Support Days (2 Days/Week)

Standard daytime working hours

Work Environment

Fully remote
Fast-paced and evolving business
High level of autonomy and ownership
Direct collaboration with the founder

Who This Role is Ideal For

Property managers who enjoy building systems and improving operations
Candidates who thrive in fast-growing, unstructured environments
Bilingual professionals who can bridge communication gaps
Self-starters who take ownership and solve problems independently
Individuals who enjoy wearing multiple hats across operations and sales

Why Join

Play a key role in organizing and scaling a growing business
Work directly with the founder and influence operations
Opportunity to build systems from the ground up
Gain exposure to both property management and advisory services
Strong ownership and growth potential within the company

Equal Opportunity

We are committed to building a diverse and inclusive team and encourage candidates from all backgrounds to apply.

Property Manager/Sales Assistant - 19500