Role: Virtual Assistant

Priority Location: Latin America

Working Hours: 9am - 5pm (Fri - Tues) EST (weekend-heavy schedule)

Salary Range: $1,100-1,300 ($) per month (The final offer is at the client’s discretion and depends on the candidate’s interview result, skills, and experience.)

Type of contract: Independent Contractor

Type of job: Remote

Key Responsibilities:

Conduct introductory calls with caregiver candidates
Capture detailed candidate notes and maintain accurate records
Schedule interviews and coordinate handovers to recruiters
Assist with caregiver communication and support
Handle caregiver call-offs and schedule changes
Respond to inquiries regarding shifts, scheduling, and attendance
Support clock-in and clock-out troubleshooting
Confirm open shifts and communicate updates promptly
Provide operational coverage during weekends and high-demand periods
Work closely with the recruiting team to improve coordination and efficiency
Maintain professionalism and empathy when communicating with caregivers and candidates

Required Skills & Experience:

Strong written and verbal English communication skills
Highly proactive and decisive
Excellent organizational and multitasking abilities
Comfortable handling urgent or time-sensitive situations
Strong customer service mindset
Able to work independently while collaborating closely with a remote team
Previous recruitment coordination, scheduling, operations, customer support, or administrative experience preferred
Culture fit, reliability, and attitude are prioritized over direct industry experience

Nice To Have:

Home care or healthcare experience is beneficial but not required

What Success Looks Like:

The ideal candidate will help create smoother operational flow across the business by reducing recruiter admin workload, improving caregiver responsiveness, and ensuring weekend coverage is handled efficiently. This will allow the recruiters and founder to focus on higher-value strategic and hiring initiatives while maintaining excellent service levels for caregivers and clients.

Virtual Assistant (Homecare) - 19501