Infrastructure & DevOps Manager (Remote)
Position Summary
Ideal Protein is seeking a highly hands-on Infrastructure & DevOps Manager to own, manage, and improve the company’s cloud infrastructure, DevOps operations, cybersecurity tooling, databases, enterprise systems, and internal IT environment across North America.
This is a fully remote role reporting directly to the IT Director.
This position is ideal for a senior technical operator who enjoys building, automating, troubleshooting, and supporting systems in a lean, fast-moving environment. The successful candidate must be comfortable operating independently, taking ownership of critical infrastructure, and working cross-functionally with both technical and non-technical teams.
This is not a traditional people-management role. This person will act as the primary technical owner for infrastructure, cloud systems, DevOps, security operations, and technical incident coordination. While collaborating with internal teams and external vendors, this role is expected to be highly autonomous and execution-oriented.
In the event of a production issue, outage, cybersecurity event, or operational incident, this person will be responsible for coordinating internal stakeholders, vendors, and technical resources to drive resolution and restore operations quickly.
The role combines:

Cloud Infrastructure
DevOps & Automation
Systems Administration
Database Administration
Microsoft Ecosystem Administration
Security & Compliance
IT Operations
Incident Management

This person will work closely with development, operations, finance, marketing, and leadership teams to improve reliability, scalability, security, automation, and operational efficiency while supporting the company’s ongoing digital transformation initiatives.

Core Responsibilities
Cloud Infrastructure & DevOps

Own and manage primarily AWS infrastructure environments across development, staging, QA, and production
Support and maintain Azure services where applicable
Maintain and improve CI/CD pipelines and deployment automation
Improve uptime, monitoring, backups, disaster recovery, and operational reliability
Support developers with infrastructure and DevOps needs
Improve cloud cost optimization and operational efficiency
Troubleshoot production infrastructure and deployment issues
Maintain infrastructure documentation and operational procedures

Systems & Database Administration

Manage corporate infrastructure, SaaS platforms, endpoints, networking, VPNs, and internal systems
Administer and maintain databases and database operations across environments
Support onboarding/offboarding and user provisioning
Manage remote workforce infrastructure and operational support
Troubleshoot infrastructure, systems, and operational issues across the organization
Improve IT operational processes and documentation

Microsoft Ecosystem Administration

Manage and support the Microsoft 365 ecosystem including:
- Entra ID / Azure AD
- Exchange
- SharePoint
- Teams
- Device and user management
Support workflow automation and operational tooling improvements

Security & Compliance

Manage cybersecurity tools and operational security processes
Maintain MFA, SSO, endpoint security, and access controls
Support vulnerability remediation and audit readiness
Maintain Vanta and related compliance programs
Support HIPAA-aligned controls where applicable
Coordinate and lead operational response during security or infrastructure incidents

Incident & Operational Ownership

Act as the primary operational owner during technical outages and production incidents
Coordinate resolution efforts across internal teams and external vendors
Ensure operational stability and fast incident recovery
Proactively identify infrastructure, security, and operational risks

Required Qualifications

5+ years of experience in Infrastructure, DevOps, Cloud Engineering, or Systems Administration roles
Strong hands-on AWS experience managing production environments
Experience with Azure services is a plus
Strong DevOps and infrastructure automation experience
Strong systems administration background
Experience administering databases in production environments
Experience with Microsoft 365 administration
Experience supporting production systems and troubleshooting critical incidents
Experience implementing security best practices
Strong operational problem-solving and troubleshooting skills
Experience coordinating technical incidents and operational escalations
Comfortable working independently in lean, fast-moving environments
Strong communication and documentation skills
Self-directed, accountable, and highly hands-on

Nice-to-Have Qualifications

Experience with Microsoft Dynamics 365
Power Platform experience (Power Automate, Power Apps)
Experience with Vanta or compliance frameworks
Experience with healthcare or HIPAA environments
Experience supporting e-commerce or subscription businesses
Power BI or BI/reporting experience
Experience with AI automation or workflow tooling

Organizational Fit
This role is best suited for someone who:

Enjoys solving operational and infrastructure problems directly
Prefers hands-on execution over bureaucracy
Takes ownership and accountability during outages and operational incidents
Can independently manage multiple technical domains
Is comfortable being the primary infrastructure and DevOps owner in a lean environment
Thrives in fast-paced environments with high autonomy
Enjoys improving systems, reliability, automation, and operational processes
Is excited about being the go-to technical person during critical infrastructure situations Infrastructure & DevOps Manager (Remote)
Position Summary
Ideal Protein is seeking a highly hands-on Infrastructure & DevOps Manager to own, manage, and improve the company’s cloud infrastructure, DevOps operations, cybersecurity tooling, databases, enterprise systems, and internal IT environment across North America.
This is a fully remote role reporting directly to the IT Director.
This position is ideal for a senior technical operator who enjoys building, automating, troubleshooting, and supporting systems in a lean, fast-moving environment. The successful candidate must be comfortable operating independently, taking ownership of critical infrastructure, and working cross-functionally with both technical and non-technical teams.
This is not a traditional people-management role. This person will act as the primary technical owner for infrastructure, cloud systems, DevOps, security operations, and technical incident coordination. While collaborating with internal teams and external vendors, this role is expected to be highly autonomous and execution-oriented.
In the event of a production issue, outage, cybersecurity event, or operational incident, this person will be responsible for coordinating internal stakeholders, vendors, and technical resources to drive resolution and restore operations quickly.
The role combines:
Cloud Infrastructure
DevOps & Automation
Systems Administration
Database Administration
Microsoft Ecosystem Administration
Security & Compliance
IT Operations
Incident Management
This person will work closely with development, operations, finance, marketing, and leadership teams to improve reliability, scalability, security, automation, and operational efficiency while supporting the company’s ongoing digital transformation initiatives.

Core Responsibilities
Cloud Infrastructure & DevOps
Own and manage primarily AWS infrastructure environments across development, staging, QA, and production
Support and maintain Azure services where applicable
Maintain and improve CI/CD pipelines and deployment automation
Improve uptime, monitoring, backups, disaster recovery, and operational reliability
Support developers with infrastructure and DevOps needs
Improve cloud cost optimization and operational efficiency
Troubleshoot production infrastructure and deployment issues
Maintain infrastructure documentation and operational procedures
Systems & Database Administration
Manage corporate infrastructure, SaaS platforms, endpoints, networking, VPNs, and internal systems
Administer and maintain databases and database operations across environments
Support onboarding/offboarding and user provisioning
Manage remote workforce infrastructure and operational support
Troubleshoot infrastructure, systems, and operational issues across the organization
Improve IT operational processes and documentation
Microsoft Ecosystem Administration
Manage and support the Microsoft 365 ecosystem including:
- Entra ID / Azure AD
- Exchange
- SharePoint
- Teams
- Device and user management
Support workflow automation and operational tooling improvements
Security & Compliance
Manage cybersecurity tools and operational security processes
Maintain MFA, SSO, endpoint security, and access controls
Support vulnerability remediation and audit readiness
Maintain Vanta and related compliance programs
Support HIPAA-aligned controls where applicable
Coordinate and lead operational response during security or infrastructure incidents
Incident & Operational Ownership
Act as the primary operational owner during technical outages and production incidents
Coordinate resolution efforts across internal teams and external vendors
Ensure operational stability and fast incident recovery
Proactively identify infrastructure, security, and operational risks
Required Qualifications
5+ years of experience in Infrastructure, DevOps, Cloud Engineering, or Systems Administration roles
Strong hands-on AWS experience managing production environments
Experience with Azure services is a plus
Strong DevOps and infrastructure automation experience
Strong systems administration background
Experience administering databases in production environments
Experience with Microsoft 365 administration
Experience supporting production systems and troubleshooting critical incidents
Experience implementing security best practices
Strong operational problem-solving and troubleshooting skills
Experience coordinating technical incidents and operational escalations
Comfortable working independently in lean, fast-moving environments
Strong communication and documentation skills
Self-directed, accountable, and highly hands-on
Nice-to-Have Qualifications
Experience with Microsoft Dynamics 365
Power Platform experience (Power Automate, Power Apps)
Experience with Vanta or compliance frameworks
Experience with healthcare or HIPAA environments
Experience supporting e-commerce or subscription businesses
Power BI or BI/reporting experience
Experience with AI automation or workflow tooling
Organizational Fit
This role is best suited for someone who:
Enjoys solving operational and infrastructure problems directly
Prefers hands-on execution over bureaucracy
Takes ownership and accountability during outages and operational incidents
Can independently manage multiple technical domains
Is comfortable being the primary infrastructure and DevOps owner in a lean environment
Thrives in fast-paced environments with high autonomy
Enjoys improving systems, reliability, automation, and operational processes
Is excited about being the go-to technical person during critical infrastructure situations

Devops & Infraestructure SR