Role Summary
We are looking for a Business Programme Manager to lead programme management from a business readiness perspective, working in close partnership with programme managers responsible for product and technology delivery related to AIBMS integration programmes. This role ensures delivered capabilities are commercially ready, operationally ready, embedded into the business, and effectively transitioned into ongoing business management.
Key focus areas include Business Operational Readiness, Business Commercialisation, and business embedding/ownership of delivered product and technology.
Key Responsibilities
Business Operational Readiness (BOR)

Define and own the end-to-end business readiness plan aligned to the integrated programme plan.
Lead readiness assessments and maintain a clear view of “go/no-go” criteria, risks, issues, dependencies, and decision points.
Coordinate operational impacts and required changes across process, people, policy, controls, service/support, and training.
Ensure business support models are defined and in place (for example: L1/L2/L3, escalations, SLAs/OLAs, RACI).
Drive completion of readiness deliverables (including SOPs/runbooks, controls, reporting, MI/KPIs, and operational acceptance inputs where required).

Business Commercialisation

Partner with business owners to plan and execute commercialisation activities (including proposition readiness, pricing/packaging inputs, customer journeys, channels readiness, and go-to-market dependencies, training and sales enablement).
Coordinate commercial launch readiness across Sales, Marketing, Customer/Client Management, Legal/Compliance, Finance, and Operations as applicable.
Track and manage commercialisation milestones, ensuring stakeholder alignment and timely decision-making.

Business Embedding and Transition to BAU

Lead the business embedding plan to ensure adoption and sustained use of delivered capabilities.
Coordinate change management activities (communications, training, stakeholder engagement, and feedback loops).
Define and execute transition-to-BAU activities, ensuring the business is prepared to own and manage the delivered product and technology.
Establish governance and cadence post-launch (operational reviews, KPI reporting, continuous improvement backlog intake).

Programme Governance, Planning, and Delivery Partnership

Work closely with product and technology programme managers to align delivery plans with business readiness needs and deployment schedules.
Run programme governance for the business readiness workstream (working groups, steering inputs, action tracking, RAID management).
Produce clear, concise reporting for senior stakeholders and forums, highlighting risks, blockers, decisions required, and progress.

Stakeholder Management and Communication

Build strong relationships and credibility across business, product, and technology stakeholders.
Proactively manage cross-functional dependencies and resolve misalignment through facilitation and structured decision-making.

Ensure communications are timely, clear, and audience-appropriate.

Meeting Management and Documentation

Lead effective meetings with strong structure and outcomes: agenda, objectives, decisions, actions, owners, and dates.
Produce high-quality minutes that accurately capture discussion, decisions, and follow-ups; maintain action logs and ensure closure.

Key Deliverables (Examples)

Business readiness plan and integrated milestone view (aligned with product/tech plan)
BOR assessments and go/no-go readiness packs
RAID log, dependency map, and decision/action tracker
Transition-to-BAU and business embedding plan
Training/communications coordination plan and adoption reporting
Executive reporting and governance packs
High-quality meeting minutes and action logs

Business Programme Manager Dublin