Job Title: Senior Executive Assistant / Operations & AI Support Specialist

Job Modality: 100% Remote – EST (9:00 AM – 5:00 PM)

Employment Type: Full-Time

Industry: Franchise Operations / Executive Support / Administration

About the Client:

Our client is a fast-growing franchise organization in the child development industry, focused on providing science-based programs that support children’s physical, mental, and character growth. Operating through modern retail-style training centers, the organization is actively expanding across multiple locations and is committed to delivering high-quality experiences, operational excellence, and consistent franchise standards throughout its growth.

They are currently expanding their team and looking for a Senior Executive Assistant / Operations & AI Support Specialist who can support their goals in executive operations, financial coordination, reporting management, and system optimization.

About the Role:

We are looking for a highly organized, analytical, and tech-savvy professional to work directly with the CEO as a strategic administrative and operational partner.

This is not a basic virtual assistant role. In this position, you will support executive operations, manage AP/AR processes, oversee reporting scorecards, improve systems and workflows, and help optimize efficiency using AI tools and automation platforms. Experience in executive support, bookkeeping, operations, and AI productivity tools is highly valued.

Key Responsibilities:

Manage and organize the CEO’s inbox and communications
Support daily executive and operational administrative tasks
Handle AP/AR processes and payment tracking
Manage franchisor payments and billing coordination
Maintain reporting scorecards and operational dashboards
Organize and improve internal systems and administrative workflows
Track operational and financial information across multiple franchise locations
Coordinate with vendors, franchise partners, and store leadership
Utilize AI tools to improve workflows, reporting, and efficiency
Prepare reports, spreadsheets, and executive summaries
Support bookkeeping and accounting-related tasks as needed
Assist with administrative marketing coordination when required

Required Skills and Experience:

Strong executive and administrative support experience
Experience managing Accounts Payable and Accounts Receivable
Proficiency with QuickBooks and bookkeeping functions
Experience with Bill.com, Bill Pay platforms, or similar systems
Advanced Google Sheets and reporting/dashboard management skills
Comfortable using AI productivity tools such as ChatGPT, Claude, and automation platforms
Strong organizational and workflow management skills
Experience supporting executives in fast-paced environments
Strong communication skills in English and Spanish
Ability to operate independently with minimal supervision
High attention to detail and ability to manage confidential information
Availability to work 9:00 AM – 5:00 PM EST

Bonus Points for:

Experience supporting multi-location or franchise operations
Marketing coordination experience
Accounting or bookkeeping background
Experience improving operational systems and processes

What We Offer:

Competitive compensation based on experience
Opportunity to work directly with executive leadership
High-impact role with strong ownership and visibility
Collaborative and fast-paced remote work environment
Exposure to AI-driven operational systems and business optimization

Senior Executive Assistant / Operations...