📝 Salesforce Business Analyst, are you there?

Hey there! We're looking for a Salesforce Business Analyst who thrives in a solution-oriented culture and approaches every client challenge with a proactive, problem-solving mindset. This is a hands-on, technical role with strong client interaction. You’ll work directly with clients and internal devs, translating business needs into actionable tasks, doing hands-on technical work, and helping keep deliverables flowing.

🌎 100% Remote
💵 Salary in USD
📍 LATAM – Reporting to reporting to the US (EDT)
🕒 Full Time
🇬🇧 Advanced English

About our client 🤓

You will be working for our client, a New York-based digital consultancy that embeds itself inside clients' environments to drive multi-year digital transformations across Healthcare, Financial Services, and Nonprofits. They value intellectual curiosity, cross-functional collaboration, and a proactive mindset, so anyone who loves tackling diverse tech stacks and keeping fast-moving deliverables flowing will fit right in.

About Athyna 🙋🏻

Athyna is a Global Talent Platform, helping align world-class talent with the best employment opportunities across the globe.

We believe in the future of work. That’s why we are a 100% globally distributed team across 5 continents. We believe in people, and we value freedom, integrity, quality, and sustainability.

We’re proudly carbon neutral as an organization and 5% of all revenue funds impact-driven startups & climate tech. We’re very keen on social impact - we truly care about everyone on our team, and we want to make the world a better place for all of us.

In your day-to-day, you will 👇🏼

Work day-to-day inside Salesforce environments, supporting clients with both small changes and larger configuration work (typical Salesforce admin work and beyond)
Capture follow-up actions from client meetings, document requirements, and translate them into clear instructions for the developers
Document projects and processes for the team and for clients
Be responsive to clients across calls, email, and async communication
Step into work outside your core specialty when the team needs it

Skills you have 🚀

+2 years of practical Salesforce experience inside a real business
Solid foundation in core Salesforce (Sales Cloud, Service Cloud, or Health Cloud)
Client-facing comfort: asking questions, taking notes, and translating back to the team
Strong documentation, follow-through, and ability to translate business needs into technical requirements for developers
Working knowledge of HTML, SQL, SOQL, and REST/SOAP API technologies
Understanding of the Agile project management process and software development lifecycle
Full-time availability with quick responsiveness on calls and async
Intellectual curiosity and real interest in learning new tools and project types

Skills that will make you stand out 💥

Marketing Cloud and Salesforce Commerce Cloud experience
Working knowledge of AMPScript, Python and Lightning Web Component development
Experience with, or strong interest in, Shopify front-end development, including Liquid, GraphQL, or modern headless / React frameworks like Next.js or Shopify Hydrogen
Google Cloud Platform familiarity or any other major cloud platform
AI implementation experience or hands-on work bringing AI into client workflows
Background in small agencies or consultancies

About you ✨

Naturally curious, flexible, and comfortable wearing multiple hats
Strong communicator who asks questions, closes loops, and follows through
Approachable, honest about what you know, and bring real energy to the work

You’ll be entitled to 🙌🏼

🌴 PTO
💵 Salary in USD
🎄 Your local holidays
💲 Bonus for performance
🕛 Flexible working hours
🚀 Great opportunities for career growth
🤗 Opportunity to work in an amazing environment