Information Technology Specialist

Key Responsibilities

Administer, monitor, and maintain Windows/Linux servers and associated services.
Manage network devices (routers, switches, firewalls) and ensure optimal performance and security.
Provide Tier‑1 and Tier‑2 technical support, troubleshooting hardware, software, and network issues.
Implement and enforce IT security policies, including anti‑virus, patch management, and access controls.
Assist in the design and deployment of IoT/IIoT solutions in collaboration with project teams.
Conduct regular system backups, disaster‑recovery testing, and documentation of procedures.
Maintain accurate inventory of hardware, software licenses, and network assets.
Collaborate with vendors for procurement, warranty claims, and service contracts.
Provide training and guidance to end‑users on best practices and new technologies.
Participate in after‑hours on‑call rotation for critical incident resolution.

Bachelor’s degree in Computer Science, Information Technology, or a related field.
Proven experience (3 years) in IT Systems and Network Administration.
Strong knowledge of network protocols, routing, switching, and firewall management.
Hands‑on experience with system administration on Windows and Linux platforms.
Excellent problem‑solving and technical troubleshooting skills.
Good communication skills in English; Arabic proficiency is a plus.
Ability to work independently and as part of a multidisciplinary team.

Location

Eastern Province, Qasim, Jouf, Hail, Madinah, Makkah, Tabuk, Najran, Jazan, Aseer, Northern Borders.

Experience supporting IoT or IIoT deployments.
Familiarity with virtualization technologies (VMware, Hyper‑V) and cloud platforms (Azure, AWS).
Certification such as Cisco CCNA, CompTIA Network+, or Microsoft MCSA is advantageous.
Understanding of ITIL or similar service‑management frameworks.