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Role: Operations Coordinator
Priority Location: Latin America
Working Hours: Monday–Friday EST
Salary Range: $1200 - 2000 per month (The final offer is at the client’s discretion and depends on the candidate’s interview result, skills, and experience.)
Type of contract: Independent Contractor
Type of job: Remote

About the Role:
We are seeking a highly organized and proactive Operations Coordinator to support day-to-day operations across a fast-paced real estate renovation environment.

This is a high-volume, high-context, and high-trust role where you will be responsible for coordinating multiple moving parts simultaneously—from tenant maintenance requests to vendor management and crew dispatch. You will act as a key operational hub, allowing leadership to stay focused on strategy while ensuring execution runs smoothly.

The primary function of this role is to coordinate maintenance operations, vendor workflows, and internal/external teams, ensuring efficient execution across multiple active projects.

Key Responsibilities:

Tenant Maintenance Dispatch

Serve as the main point of contact for property managers and tenants
Intake and triage maintenance requests (emergency vs. routine)
Schedule service windows and coordinate property access
Manage follow-ups and ensure issue resolution

Materials Procurement

Place daily orders for paint and construction materials
Prepare detailed material lists for subcontractors
Track receipts and maintain accurate records for accounting

Vendor & Quote Management

Source and manage multiple vendors for specialized repairs (e.g., HVAC, electrical)
Send scopes of work and follow up consistently for quotes
Coordinate site visits and provide recommendations to leadership

Subcontractor Management (Bilingual)

Dispatch and coordinate external crews on a daily basis
Handle onboarding (documentation, payment setup, communication channels)
Track time and manage ongoing contractor relationships
Address performance issues and assist with offboarding when necessary

In-House Crew Coordination

Plan daily routes and schedules for internal maintenance teams
Provide real-time updates and adjust schedules as needed
Support onboarding of new team members into workflows

Property Management Liaison

Coordinate communication between property managers and operations
Handle escalations and ensure timely resolution of issues
Manage logistics such as key pickups and access coordination

Qualifications:

Required skills:

2–5 years of experience in operations, coordination, or a similar role
Native-level English communication (clear and professional)
Fluent Spanish (required for coordinating with field teams)
Strong organizational and multitasking abilities in a fast-paced environment
Experience managing multiple workflows simultaneously
Proactive, detail-oriented, and solution-focused mindset
Comfortable handling high-volume communication and coordination
Experience with CRM/project management tools (Monday.com preferred)
Reliable remote work setup and internet connection

Preferred Skills:

Experience in real estate, construction, or property management environments
Familiarity with maintenance workflows and vendor coordination
Experience working with subcontractors and field teams
Ability to manage logistics across multiple projects or properties

Operations Coordinator - 19639