PART-TIME RECEPTIONIST – TABLELANDS REGION – LEADING NORTH QUEENSLAND ACCOUNTING FIRM WITH SUPPORTIVE TEAM CULTURE (JOB ID 1687)

Looking for a client-focused role where you can be the face of a respected professional services firm?

Enjoy building relationships, delivering exceptional service and keeping a busy office running smoothly?

Seeking a part-time opportunity with flexibility, professional development and long-term career potential?

Our client is one of North Queensland's largest independently owned accounting and financial services firms, providing accounting, taxation, audit, advisory and financial planning services across multiple locations throughout Queensland.

With a reputation built on trusted client relationships, professional excellence and strong community connections, the firm offers a supportive and collaborative environment where team members are encouraged to develop their skills and build rewarding long-term careers.

The Role:

Act as the first point of contact for clients, visitors and incoming enquiries

Welcome clients and create a professional and positive front-of-house experience

Manage incoming phone calls, emails, appointments and general enquiries

Direct client requests to the appropriate team members in a timely manner

Maintain accurate client records, documentation and database information

Support client onboarding, offboarding and data management processes

Assist with scheduling, record management and day-to-day office coordination

Provide administrative support across multiple business divisions

Ensure confidentiality and compliance requirements are maintained at all times

Manage competing priorities while delivering exceptional client service

About You:

Previous experience in reception, administration, client services or office support

Strong Microsoft Office skills including Word, Excel and Outlook

Experience with Xero Practice Manager (XPM) and ATO Portal highly regarded

Exceptional attention to detail and accuracy

Strong organisational and time management skills

Professional verbal and written communication abilities

Confident and friendly phone manner

Ability to follow procedures and manage tasks efficiently

Strong customer service focus and professional presentation

Reliable, proactive and team-oriented approach

What's On Offer:

Part-time position offering work-life balance

Flexible working arrangements

Ongoing mentoring and professional development

Exposure to a respected and established professional services environment

Supportive and collaborative team culture

Smart technology and streamlined systems

Corporate health and wellbeing initiatives

Genuine career development opportunities

Stable long-term opportunity with a leading regional firm

Opportunity to build valuable professional services experience

This is an excellent opportunity for an experienced Receptionist, Administrator or Client Services professional seeking a varied and rewarding role within a respected North Queensland accounting firm. Join a supportive team where your organisational skills, professionalism and client service expertise will be valued while you build a long-term career in professional services.

Please note: This job is based in Australia therefore, only candidates who are permanent residents or citizens of Australia will be considered.

HOW TO APPLY

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