Role Specification: Digital Account Specialist – Group Team

Overview

Dedicated to a priority audit client/group team, this specialist drives adoption of audit technology, identifies and delivers practical innovations, and connects the engagement to broader Assurance Innovation & Digital capabilities. This is not a people-leadership role.

Reporting Lines & Operating Model

Solid line reporting to the Innovation & Digital Leader (performance management, capability development, ways of working).
Day-to-day alignment (dotted line) with the Group Audit Engagement Leadership for priorities, planning, delivery timelines and stakeholder management.
Dedicated capacity to the client/group team for the agreed period, while remaining part of the broader Innovation & Digital community to share learnings and scale reusable solutions.

Scope & Key Outcomes

Act as the engagement point person for audit technology and data/analytics solutions (what to use, when and how).
Plan and drive technology-enabled procedures with the group team, including coaching and enablement.
Turn innovation opportunities (automation, analytics, process improvements) into deliverable work and reusable assets.
Coordinate with specialist teams (automation, data delivery, implementation, product/centre of excellence teams) to unblock and scale solutions.
Improve audit quality, efficiency and client experience through consistent technology-enabled delivery.

Roles & Responsibilities

Plan the engagement innovation roadmap for the Group and Components aligned to audit risks, timelines and data readiness.
Enable adoption by coaching the group team and creating lightweight playbooks/templates.
Act as the digital product domain specialist for the organisation’s assurance technology suite on the account (stay current on enablement and releases; advise what to use, when and how).
Drive internal activation by running recurring digital updates to the audit team and facilitating periodic innovation sessions/demos aligned to engagement risks and pain points.
Deliver or coordinate analytics and automation solutions with data engineers, analysts and architects as needed.
Manage stakeholders and dependencies across engagement leadership, innovation teams and client data contacts.
Support external activation with the client by helping plan and deliver innovation sessions/roadshows and assisting with the creation and maintenance of a practical multi-year digital roadmap.
Support the Innovation & Digital leader with client engagement activities, including preparing and running client digital roadshows to demonstrate technology-enabled audit capabilities and differentiators.
Participate in the Digital Account Leader community by attending meetings, sharing best practices and lessons learned, providing feedback on technology releases, and communicating key updates back to the group audit team.
Maintain quality and governance standards, including documentation, data privacy, audit quality expectations and handovers.

Experience & Skills

Audit/assurance experience with a strong understanding of how technology enhances audit quality.
Hands-on delivery of analytics and automation solutions (data extraction/ETL, analysis, visualisation) in a client-facing environment.
Strong delivery discipline, including planning, tracking, dependency management and execution.
Excellent stakeholder management and communication skills across audit teams, specialist teams and client counterparts.
Comfortable working with audit technology and common analytics tools (e.g. Excel, SQL, Alteryx, Power BI or similar platforms).

Key Stakeholders

Group audit engagement leadership and workstream leaders
Component audit teams
Assurance Innovation & Digital leadership and relevant specialist teams
Digital Account Leader community and Digital Assurance leaders
Client data and technology contacts (where applicable for data access and solution execution)