Admissions Intake Specialist / Account Executive

Location: Remote
Schedule: Full-Time | Evening & Weekend Availability Required
Working Hours: Primarily U.S. Eastern Time Coverage (including evenings/weekends)
We are specifically looking for someone with availability during evenings (approximately 5:00 pm-12:00 am EST) and weekends (Saturday and Sunday, approximately 9:00 am-5:00 pm EST), as these are the times when most families prefer to connect.
Compensation: Competitive monthly + potential performance incentives
Employment Type: Independent Contractor

About the Company

We are a premium U.S.-based college admissions consulting company that helps high-achieving students and affluent families navigate the highly competitive college admissions process. Our team works with sophisticated clients seeking elite educational outcomes, and we pride ourselves on delivering a highly personalized, high-touch experience throughout the admissions journey.

We are growing quickly and expanding our client-facing admissions team to improve appointment availability, increase responsiveness, and create a world-class first impression for prospective families.

About the Role

We are seeking a highly polished, articulate, and emotionally intelligent Admissions Intake Specialist / Account Executive to serve as the first point of contact for prospective families interested in our services.

This is not a cold-calling or outbound sales role.

All calls are pre-booked inbound consultations generated through paid marketing campaigns and referral traffic. Your responsibility is to conduct warm introductory conversations with families, gather key information, explain our services at a high level, qualify overall fit, and transition strong prospects into deeper consultations with senior admissions advisors.

The ideal candidate is highly personable, organized, consultative, and capable of building trust quickly with affluent U.S.-based families. You must be comfortable speaking with educated parents, understanding the nuances of the U.S. college admissions landscape, and representing a premium brand professionally.

This role is especially well-suited for candidates who:

Studied in the United States
Have experience in education, admissions, academic consulting, or consultative sales
Have worked with U.S.-based clients extensively
Can communicate with near-native English fluency
Thrive in highly client-facing environments

Key Responsibilities

Client Intake & Discovery

Conduct introductory consultations with prospective families via Zoom or phone
Build rapport quickly and create a strong first impression of the company
Gather student and family information, including:
- Academic background
- Grade level
- Intended areas of study
- Admissions goals
- Current stage in the admissions process
Document key information accurately within CRM systems and internal workflows

Service Introduction

Explain the company’s services, packages, and admissions support process clearly and confidently
Answer high-level questions about the admissions journey and company offerings
Position the value of the service without using aggressive sales tactics

Scheduling & Handoff

Coordinate and schedule follow-up consultations with senior admissions advisors
Ensure warm, seamless transitions between the intake process and the advising/sales team
Maintain strong communication and professionalism throughout the client journey

Relationship Management

Represent the company’s premium brand with professionalism and emotional intelligence
Create positive experiences that increase conversion rates and client confidence
Build trust with sophisticated and affluent U.S.-based families

Operational Support

Maintain organized notes and CRM updates
Follow SOPs, scripts, and internal workflows
Participate in onboarding, training, and ongoing coaching sessions

Required Qualifications

Exceptional English communication skills (near-native fluency required)
Strong conversational confidence and executive-level professionalism
Prior experience in one or more of the following:
- College admissions
- Education consulting
- Academic advising
- Consultative sales
- Client intake
- High-touch customer success
Ability to communicate effectively with affluent U.S.-based families
Strong emotional intelligence and active listening skills
Highly organized with strong attention to detail
Comfortable learning and discussing the U.S. college admissions process
Reliable high-speed internet and professional remote work environment

Strongly Preferred Qualifications

Studied at a U.S. college or university
Previously lived in the United States
Experience working for U.S.-based education companies
Familiarity with U.S. college admissions timelines and terminology
Experience handling Zoom consultations or video-based client calls
Experience using CRM systems and scheduling tools

Schedule Expectations

We are specifically looking for someone with availability during evenings (approximately 5:00 pm-12:00 am EST) and weekends (Saturday and Sunday, approximately 9:00 am-5:00 pm EST), as these are the times when most families prefer to connect.

Ideal availability includes:

Evening U.S. Eastern Time coverage
Partial weekend availability
Ability to support families during peak inquiry times

What Success Looks Like

Families feel comfortable, understood, and confident after the first interaction
Introductory calls run smoothly and professionally
High-quality handoffs to senior advisors
Strong CRM documentation and scheduling accuracy
Positive client feedback and strong appointment conversion support

Admissions Intake Specialist / Account Executive - 19682