The Human Resource Officer serves as in a generalist capacity and will extend to all areas of Human Resource. He/she will assist the Human Resource Manager in planning and implementing HR activities to achieve our client's objectives.

KEY RESPONSIBILITIES:

Interpret, assist and advise staff on Human Resource Management Policies and Regulations
Participate in all levels of the employee life cycle – recruitment, onboarding, performance management, discipline, coaching, termination etc.
Participates in the full cycle recruitment process.
Conduct training analysis and utilize data gleaned to assist with the creation of the annual training plan.
Assist with creating learning and development programs and initiatives that provide development opportunities for employees.
Conduct disciplinary hearings and investigations, coordinate with department management and advise on the process for employee coaching and corrective actions.
Assist with writing and updating policies, procedures, methods and guidelines while communicating and enforcing organizational values.
Assist with the planning and coordination of wellness and staff engagement programs.
Coordinate the performance review process and assist with the implementation of appropriate performance improvement measures to improve talent.
Provide guidance to supervisors/managers on performance evaluations and effective coaching methods for employees.
Safeguard the integrity of the employee files and database- HRM
Coordinating the preparation and distribution of letters to employees (Promotion, NHT, Confirmation, Acting etc.)
Computing salary increases and updating/preparing payroll information to reflect changes in employee status, earnings and deduction for submission to payroll
Keep Human Resource Manager apprised of relevant employee communications/morale issues, trends, needs and/or developments.
Visit locations and departments on a regular basis to stay current on employee issues, success of initiatives, and to keep familiar with operational processes and procedures.
Performs other related duties that may from time to time be assigned

KEY PERFORMANCE INDICATORS (KPI):

Employee records are up to date and properly filed
Performance management programs are completed as per agreed standard and schedule.
Disciplinary matters are managed in accordance with the relevant IR laws and good HR practice thereby limiting exposure to the business
Design and implement at least two engagement programs per year resulting in year over year improvement in engagement levels and employee morale.
Design and implement at least two (2) training programs per year

KEY COMPETENCIES:

Sound knowledge of Jamaica’s Labour Laws,
Strong knowledge of Human Resource Management principles and practices;
Strong knowledge of HR staffing/recruitment policies and procedures
Strong interpersonal skills with well-developed conflict management and negotiating skills;
Sound judgement and excellent administration skills
Strong presentation, written, oral and communication skills;
Excellent oral and written communication skills and must be highly confidential
Excellent interpretative and analytical skills
Excellent time management and organization skills
The ability to work on own initiative and under pressure
The ability to work in a unionized environment
The ability to pay keen attention to details and perform in a multi-disciplinary environment
Proficiency in the use of Microsoft Office Suite

QUALIFICATIONS AND EXPERIENCE:

First Degree in Human Resource Management, Business Management or related studies
Three (3) years related experience
Experience supervising a team (a definite advantage)
Training and certification in industrial relations
Experience developing and delivering training content
Experience with talent acquisition and management
Ability to work efficiently in a fast-paced environment and flexibility to quickly adapt to changing conditions

HR Officer