Job Title: Office Assistant

Working Hours: 10 AM - 6 PM ET preferred

Location: Remote (LATAM or Philippines)

Salary: $1000-$1800 monthly

About Us:
Our client believes in fostering a positive and supportive work community. Our success is built on the dedication of every employee, from corporate to franchise owners. As we continue to grow, we’re always looking for driven individuals who are ready to make an impact. We offer competitive compensation, a rewarding entrepreneurial environment, and opportunities for career growth. Initiative, hard work, and dedication are recognized and rewarded.

Job Description:
We are seeking a detail-oriented and proactive Office Assistant to join our team. The ideal candidate will have experience in home services industries such as HVAC, plumbing, fencing, or pools, with a particular preference for fencing industry experience. The Office Assistant will be a key player in supporting our operations, handling various administrative tasks, and ensuring that customer interactions are efficient and professional. Strong multitasking and communication skills, combined with a solutions-based approach, are essential for success in this role.

Key Responsibilities:

Fill out and submit permit documents to the Office Manager
Request and follow up on surveys from customers
Confirm installation appointments and send job reminders
Track and follow up on the status of permits
Submit utility locates as needed
Answer incoming customer calls; schedule appointments, providing updates and addressing inquiries
Perform other administrative duties as assigned

Qualifications:

Experience in home services (HVAC, plumbing, fencing, or pools)
Fencing industry experience preferred
Strong communication skills in English (accent acceptable but thorough understanding required)
Ability to multitask and prioritize in a fast-paced environment
Proficient in Microsoft Office Suite and general office software
Detail-oriented with strong organizational skills
Ability to work independently and collaboratively
Experience with remote work is a plus

Office Assistant - 19726