Field Service Engineer (m/f/d) – Germany

📍 Location: Hamm, Germany (with extensive travel across Germany)

📋 Reporting to: Aftersales Manager Germany

💰 Salary starting from €60,000 gross per year (depending on qualifications and experience)

🎯 Attractive annual bonus equivalent to one month's base salary

🚚 Fully equipped service vehicle including high-quality tools and diagnostic equipment

About the Role

Our client, a globally recognized manufacturer of construction equipment, is looking for a Field Service Engineer (m/f/d) to strengthen its Aftersales team in Germany.

In this hands-on role, you will act as the technical link between the company, its dealer network, and end customers. You will be responsible for diagnostics, repairs, commissioning, and technical support, helping to maximize machine uptime and customer satisfaction.

Key Responsibilities

Perform diagnostics, maintenance, repairs, and commissioning of construction machinery at customer sites
Provide technical support and guidance to dealers and end customers during complex service interventions
Troubleshoot and resolve mechanical, hydraulic, electrical, and electronic faults
Support the dealer network through technical training, best-practice sharing, and service standards implementation
Complete service reports and manage warranty and claim documentation
Assist with the delivery, commissioning, and technical support of new equipment, including battery-electric vehicles (BEV)
Ensure proper use, maintenance, and care of service vehicles, tools, and diagnostic equipment
Maintain high safety and quality standards while continuously contributing to service improvements

Your Profile

Completed technical qualification in construction equipment, agricultural machinery, commercial vehicles, automotive technology, industrial mechanics, mechatronics, or a related field
Minimum of 3 years' experience in field service or technical support roles
Strong knowledge of hydraulics, electrical systems, electronics, and diesel engines
Experience with construction equipment, agricultural machinery, or similar heavy equipment is highly desirable
Knowledge of electric drivetrains or battery-electric vehicles (BEV) is an advantage
Independent, customer-focused, and solution-oriented approach
Fluent German language skills
Basic English skills for technical communication and training purposes
Willingness to travel extensively throughout Germany, including occasional overnight stays
Valid EU driving licence

What’s on Offer

✅ Permanent full-time position with an international market-leading company
✅ Comprehensive onboarding, technical training, and product certifications
✅ Modern work equipment including laptop and mobile phone
✅ Excellent career development opportunities within a growing international organization
✅ High level of autonomy, flexibility, and varied assignments across Germany supporting dealers and customers