Logistics & Freight Coordinator

Location: Remote ( Latin America or Philippines)
Compensation: See salary recommendations below ( Final offer depends on experience and is at our client’s sole discretion.)
Industry: E-commerce, Manufacturing, Consumer Products
Schedule: Full-time, Monday to Friday, aligned with North American EST business hours

About the Company

This is a fast-growing North American e-commerce company providing DIY solutions to homeowners and commercial users. The business sells through direct ecommerce channels and major retail marketplaces while operating a high-volume fulfillment and logistics environment across the U.S. and Canada.

The company is focused on building scalable operations, reliable fulfillment systems, and strong customer delivery performance as it continues growing across multiple channels.

Role Overview

The Logistics & Freight Coordinator will support day-to-day transportation and shipment execution across U.S. and Canadian operations, with a strong focus on freight coordination, shipment tracking, warehouse communication, and delivery management.

This is a highly operational role requiring someone who can manage multiple shipments simultaneously while maintaining excellent organization, proactive communication, and strong documentation accuracy.

You will coordinate closely with:

carriers
freight brokers
warehouse teams
fulfillment partners
internal operations teams
and marketplace channels

to ensure shipments move efficiently, accurately, and on schedule.

This role is ideal for someone with hands-on logistics, transportation, shipping, or supply chain coordination experience who enjoys fast-moving operational environments.

Key Responsibilities

Freight Coordination & Shipment Execution

Coordinate and schedule LTL and FTL shipments across the U.S. and Canada
Request, compare, and manage freight quotes from carriers and logistics providers
Book transportation shipments and manage shipment scheduling from origin to final delivery
Coordinate dock appointments and receiving schedules with warehouses and fulfillment centers
Track shipments proactively and follow up on delays, routing issues, missed appointments, or delivery exceptions
Maintain clear shipment visibility and accurate status updates across active freight movements
Communicate daily with carriers, freight brokers, and warehouse teams to ensure timely execution

Shipment Documentation & Logistics Administration

Prepare and manage shipping documentation including:
- Bills of Lading (BOLs)
- packing slips
- shipment labels
- commercial invoices
- customs-related documentation
Maintain organized digital shipment records and freight documentation using Google Drive and shared systems
Update shipment trackers, freight logs, and operational dashboards accurately
Ensure shipment compliance with customer, retailer, and marketplace requirements
Support inventory movement coordination between facilities as needed

Warehouse & Operational Coordination

Coordinate closely with warehouse teams to ensure shipments are packed, labeled, and dispatched correctly
Provide shipment updates to internal operations, sales, and customer support teams
Assist in resolving shipment issues including delays, damages, shortages, or misrouted freight
Monitor delivery timelines and proactively escalate operational issues before they impact customers or inventory flow
Support ongoing logistics process improvements and operational efficiency initiatives

Marketplace & Fulfillment Coordination

Support shipment coordination related to Amazon FBA, Walmart, and other fulfillment channels
Monitor receiving status, delivery windows, and shipment compliance requirements
Coordinate shipment preparation and label distribution to fulfillment facilities
Assist with maintaining smooth inventory flow into marketplace fulfillment networks

Required Skills & Experience

Hard Skills

2 to 5 years of experience in logistics coordination, freight operations, transportation, shipping, or supply chain support
Hands-on experience coordinating LTL and FTL freight shipments
Experience working with carriers, freight brokers, warehouses, or 3PL providers
Strong understanding of shipment tracking and transportation workflows
Strong proficiency in Google Sheets and Google Drive
Experience using logistics, shipping, ERP, or transportation management software
Familiarity with Amazon FBA or marketplace logistics is helpful but not required
Familiarity with QuickBooks is a plus but not required

Soft Skills & Traits

Highly Organized

You can manage multiple shipments, timelines, and operational priorities simultaneously without losing attention to detail.

Proactive Communicator

You follow up quickly, escalate issues early, and maintain clear communication across multiple stakeholders.

Detail-Oriented

You take pride in accurate documentation, shipment tracking, and operational consistency.

Sense of Urgency

You understand that delays impact customers and operations, and you move quickly to keep shipments progressing.

Problem Solver

You stay calm under pressure and enjoy resolving operational challenges in fast-moving logistics environments.

About the Candidate

You are operationally minded, dependable, and highly organized. You enjoy keeping transportation and fulfillment processes running smoothly and take ownership of shipment execution from start to finish.

You are comfortable coordinating across:

carriers
warehouses
freight providers
fulfillment centers
and internal teams

while working remotely inside a fast-paced North American business environment.

Ideal backgrounds may include:

freight brokerages
3PL providers
transportation coordination
warehouse logistics
supply chain operations
shipping and fulfillment environments

Why This Role Matters

This role directly impacts:

delivery performance
inventory flow
operational efficiency
marketplace compliance
and customer satisfaction

Strong logistics coordination ensures products move accurately and on time while helping internal teams maintain visibility, responsiveness, and scalable operations as the business continues to grow.

Logistics Coordinator - 60642950485