Client

Our client is a fast-growing international company with a recognised global brand, supported by a motivated and quickly growing team. The role is based in Croatia, where the company’s central IT function sits, but its scope is fully global: it covers the IT systems and infrastructure that support the entire organisation worldwide.

Position

The IT Director holds end-to-end ownership of the company’s global IT – both systems and infrastructure – across all locations worldwide. It is a leadership role with a strong operational, hands-on dimension: the IT Director leads a small internal team and external partners, while staying closely involved in the work itself.

The defining context is scale and growth – bringing consistency, reliability and security to a distributed global environment, and building foundations that can absorb new locations, more users and additional systems without friction.

Key responsibilities include:

Strategy and roadmap: Mapping the current systems, infrastructure and processes, defining the department’s target operating model, building a multi-year IT roadmap, and defining and enforcing global IT standards and policies for consistent service delivery across all locations.
Enterprise systems and services: Owning all enterprise systems – ERP, CRM, HRIS, collaboration and identity and access management – along with application lifecycle, integrations and upgrades, and the global IT service management processes and ticketing system.
Infrastructure and scalability: Owning and continuously improving the global infrastructure – networks, connectivity, cloud platforms and core services – driving modernisation, standardisation, automation, high availability, monitoring and backup, and designing it to scale with company growth, new locations and a growing workforce.
New location rollouts: Leading the setup of IT infrastructure for new locations – coordinating external vendors in the company’s principal growth market, and independently leading openings closer to the central function, including travelling to those locations.
Security, compliance and risk: Owning IT security, compliance and risk – vulnerability management, patching, access control and identity management – and defining and maintaining incident response, business continuity and disaster recovery plans.
Budget, vendors and cost ownership: Building and tracking the annual IT budget, owning cost allocation and licence usage, and maintaining a thorough overview of vendor contracts.
Leadership and team development: Leading and developing the internal IT team and external partners.

Candidate

The role is suited to a senior IT professional who is genuinely proactive, independent in their thinking, and strong enough in character to carry the decisions they believe are right through to the end – including in front of the C-level.

Senior IT leadership experience covering both IT systems and IT infrastructure, including having led at least a small team.
Experience gained in a startup or scale-up environment, where systems and processes actually had to be scaled – rather than a career spent solely within mature, already-structured environments.
Solid hands-on knowledge of enterprise systems (ERP including ERP implementation, CRM, HRIS and collaboration tools) and IT service management / ticketing systems.
Strong command of infrastructure and security – networking, connectivity, cloud platforms, identity and access management, security policies, vulnerability management, backup, high availability and disaster recovery.
A proven ability to improve existing IT environments and scale them for growth.
Experience supporting multi-location or global organisations.
Strong strategic thinking and change-management skills.
Fluency in English is essential, given the global nature of the organisation.
A proactive, independent, strong-minded and hands-on profile, able to hold their ground and communicate credibly at all levels, including senior leadership.

What’s in it for you?

A senior leadership role with genuine end-to-end ownership of global IT, systems and infrastructure alike.
The opportunity to shape and modernise the IT environment of a fast-growing international organisation from the ground up.
A role that combines strategy with hands-on impact, with real influence and visibility at C-level.
Genuinely international scope, including direct involvement in new location openings across regions.
A motivated and rapidly growing working environment with room to build and leave a mark.

Contact

If you are a senior IT leader who enjoys taking ownership and driving change in a fast-growing, international environment, we would like to hear from you. Please submit your CV in English via the APPLICATION LINK. All applications will be handled with the utmost confidentiality.

IT Director (m/f)