Restaurant Manager - Fine Dining

Location: Kuwait City, Capital Governorate, Kuwait

Job Summary

The Restaurant Manager will oversee all operational aspects of a fine‑dining outlet in Kuwait City. Reporting to senior management, the Manager is responsible for delivering exceptional guest experiences, driving revenue, and ensuring compliance with brand standards.

Key Responsibilities

Lead daily front‑of‑house and back‑of‑house operations to maintain high service standards.
Develop and implement staff training programs focused on service excellence, product knowledge, and safety.
Monitor and control inventory, food cost, and labor cost to meet budgetary targets.
Ensure compliance with health, safety, and hygiene regulations.
Drive sales through effective upselling, menu promotions, and guest relationship management.
Handle guest feedback, resolve complaints, and maintain high satisfaction scores.
Prepare regular performance reports for senior leadership (sales, labor, cost, guest feedback).
Recruit, coach, and evaluate team members, fostering a collaborative and motivated workplace.
Maintain brand integrity by enforcing standard operating procedures (SOPs) and visual standards.
Coordinate with the culinary team to ensure menu execution aligns with the restaurant’s concept and quality standards.

Essential Qualifications

Bachelor’s degree in Hospitality Management, Business Administration, or related field (preferred but not mandatory).
Minimum 5 years of progressive experience in fine‑dining restaurant management.
Proven track record of managing a high‑performing team and achieving financial targets.
Strong knowledge of food safety regulations and best practices.
Excellent communication, leadership, and problem‑solving skills.
Fluent in English; Arabic proficiency is a plus.

Desired Experience & Skills

Experience with upscale, concept‑driven dining establishments.
Ability to work in a fast‑paced environment while maintaining composure.
Familiarity with POS and restaurant management software.
Customer‑centric mindset with a passion for delivering memorable experiences.
Understanding of the GCC market and cultural nuances.

Restaurant Manager - Fine Dining - Kuwait